I had 2 large storage units at the Roseland, NJ location for about 5 years. There were constant roof leaks right next to one of the units. It was never remedied. It would leak into my unit (I have plenty of pics).It was also extremely overpriced. I just moved everything to a beautiful, CLEAN U-Haul storage facility at literally one third the cost. My only regret was not doing it much sooner.The last question below about why I left - it’s literally all of the answers. Above all, it was cost, but it’s all of those things.

ease of process- clean facility, friendly employees

Clean and good customer service.

Nicole she was super helpful, personable, and made the experience super smooth. Super grateful for her and Sam’s help.

Very helpful and accommodating staff. Clean facility that’s monitored constantly making for a safe environment.

Pleasant personnel and safe and clean facility

Wonderful location and employees. Also very clean with lots of carts and supplies. Helpful!

The facility is well kept and their website is super user friendly. Pricing for storage space is second to none.

The facility is convenient and clean. Nicole is very help and easy to work with.

Nicole was friendly professional and courteous, knows her job does it well , she made us comfortable and explained everything in easy understandable terms