Overall pretty good but always had to search for a cart
Verified User
•
Mar 2, 2026
3.0/5
3.0/5
The location is a bit secluded. It's hard to tell when exactly you're supposed to turn while driving on 78. It gets confusing when there are three exits so close to each other. If there was an easier way to find it, I might recommend it a bit more.
Verified User
•
Mar 2, 2026
1.0/5
1.0/5
Very expensive, although nice facilities, and conveniently located.
Verified User
•
Mar 1, 2026
3.0/5
3.0/5
No issues with the unit or accessing unit. Just didn’t like that the price changed so many times during a year
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
CubeSmart Self Storage of Sachse has been a fantastic provider for all of our storage needs! Nick and Stavros made the entire process easy, with sign up being a cinch and any paperwork/modifications thereafter also a painless process. The faculty is clean and well kept, and the units with climate control are the best we've seen! We're thankful for the great service and experience! 😎
Verified User
•
Feb 22, 2026
3.0/5
3.0/5
Customer service was great. Security somewhat lacks because the front gate had continuing problems.
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Great customer service and easy process
Verified User
•
Feb 21, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Feb 18, 2026
1.0/5
1.0/5
The facility we originally rented was not a CubeSmart location at the time we entered into our lease. Since the transition in ownership, the overall management and oversight of the property appears to have declined. Although the onsite manager seems to make a genuine effort, he is frequently assigned to other locations, leaving this facility without consistent supervision.The rental rate we were charged was significantly above the prevailing local market. We were able to secure a comparable unit of the same size elsewhere at a locked-in rate for less than half of what CubeSmart was charging.Additionally, the unit we occupied had a non-functioning light fixture for over six months. Despite bringing this issue to management’s attention, it remained unresolved as of the date we vacated the premises.Overall, the pricing and maintenance standards did not align with our expectations or with competitive alternatives in the area.
Overall pretty good but always had to search for a cart
Verified User
•
Mar 2, 2026
3.0/5
3.0/5
The location is a bit secluded. It's hard to tell when exactly you're supposed to turn while driving on 78. It gets confusing when there are three exits so close to each other. If there was an easier way to find it, I might recommend it a bit more.
Verified User
•
Mar 2, 2026
1.0/5
1.0/5
Very expensive, although nice facilities, and conveniently located.
Verified User
•
Mar 1, 2026
3.0/5
3.0/5
No issues with the unit or accessing unit. Just didn’t like that the price changed so many times during a year
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
CubeSmart Self Storage of Sachse has been a fantastic provider for all of our storage needs! Nick and Stavros made the entire process easy, with sign up being a cinch and any paperwork/modifications thereafter also a painless process. The faculty is clean and well kept, and the units with climate control are the best we've seen! We're thankful for the great service and experience! 😎
Verified User
•
Feb 22, 2026
3.0/5
3.0/5
Customer service was great. Security somewhat lacks because the front gate had continuing problems.
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Great customer service and easy process
Verified User
•
Feb 21, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Feb 18, 2026
1.0/5
1.0/5
The facility we originally rented was not a CubeSmart location at the time we entered into our lease. Since the transition in ownership, the overall management and oversight of the property appears to have declined. Although the onsite manager seems to make a genuine effort, he is frequently assigned to other locations, leaving this facility without consistent supervision.The rental rate we were charged was significantly above the prevailing local market. We were able to secure a comparable unit of the same size elsewhere at a locked-in rate for less than half of what CubeSmart was charging.Additionally, the unit we occupied had a non-functioning light fixture for over six months. Despite bringing this issue to management’s attention, it remained unresolved as of the date we vacated the premises.Overall, the pricing and maintenance standards did not align with our expectations or with competitive alternatives in the area.