Great customer service and easy process

Great customer service

The facility we originally rented was not a CubeSmart location at the time we entered into our lease. Since the transition in ownership, the overall management and oversight of the property appears to have declined. Although the onsite manager seems to make a genuine effort, he is frequently assigned to other locations, leaving this facility without consistent supervision.The rental rate we were charged was significantly above the prevailing local market. We were able to secure a comparable unit of the same size elsewhere at a locked-in rate for less than half of what CubeSmart was charging.Additionally, the unit we occupied had a non-functioning light fixture for over six months. Despite bringing this issue to management’s attention, it remained unresolved as of the date we vacated the premises.Overall, the pricing and maintenance standards did not align with our expectations or with competitive alternatives in the area.

Good but just not a 10

They are charging me for a unit I never used ! They messed up and gave me the wrong unit

Clean safe storage. Great help form young man on site.

Promptness; dedication; filled promomises; safety; problem solving, courtesy, interpersonal collaboration; convivial and competent.

I had a good experience

Competitive price, size availability, cloae to new home. Area well kept/maintained. Staff very helpful, and pleasant to to work with.

Horrible people that are employed by this company from the top all the way down to the customer service reps. This company's moto is "let's financially rape our customers". Why? Because they can and get away with it. Horrid storage facility!