You have taken all service agents out of your locations, Trying to leave all service to distant telephone contact dots not work. Take it from a life long salesman and sales manager. This approach exhibiting an empty store front and a telephone number on the door won’t work
Verified User
•
Jan 10, 2026
1.0/5
1.0/5
Manager is awful. Lied constantly and my unit flooded. Still awaiting a resolution from CubeSmart. Would not recommend to anyone.
Verified User
•
Jan 1, 2026
3.0/5
3.0/5
Online e setup was a breeze. Wish I had more options to customize. I did not want protection plan, so that was a bummer.
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
I got my unit almost immediately after you opened and you have done nothing but take price increase after price increase instead of rewarding loyalty you overcharged loyalty
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Stuff got wet in the unit. Spoke with the manager about reimbursement for the unit I had just paid for 3 days prior and refused. Will be seeking action due by to loss of income.
Verified User
•
Dec 27, 2025
1.0/5
1.0/5
Insane rate increases
Verified User
•
Dec 21, 2025
4.0/5
4.0/5
We have reserved a unit and it was very nicely handled. Haven't worked with you past that. Hopefully it will go up from here.
Verified User
•
Dec 12, 2025
3.0/5
3.0/5
Price increases don’t match other storage facilities in the area. The price my unit went up to was over twice as much as a similar competitor a mile away.
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
Clean spaces and no issues.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
The personnel at this location are always friendly and helpful.
You have taken all service agents out of your locations, Trying to leave all service to distant telephone contact dots not work. Take it from a life long salesman and sales manager. This approach exhibiting an empty store front and a telephone number on the door won’t work
Verified User
•
Jan 10, 2026
1.0/5
1.0/5
Manager is awful. Lied constantly and my unit flooded. Still awaiting a resolution from CubeSmart. Would not recommend to anyone.
Verified User
•
Jan 1, 2026
3.0/5
3.0/5
Online e setup was a breeze. Wish I had more options to customize. I did not want protection plan, so that was a bummer.
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
I got my unit almost immediately after you opened and you have done nothing but take price increase after price increase instead of rewarding loyalty you overcharged loyalty
Verified User
•
Dec 28, 2025
1.0/5
1.0/5
Stuff got wet in the unit. Spoke with the manager about reimbursement for the unit I had just paid for 3 days prior and refused. Will be seeking action due by to loss of income.
Verified User
•
Dec 27, 2025
1.0/5
1.0/5
Insane rate increases
Verified User
•
Dec 21, 2025
4.0/5
4.0/5
We have reserved a unit and it was very nicely handled. Haven't worked with you past that. Hopefully it will go up from here.
Verified User
•
Dec 12, 2025
3.0/5
3.0/5
Price increases don’t match other storage facilities in the area. The price my unit went up to was over twice as much as a similar competitor a mile away.
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
Clean spaces and no issues.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
The personnel at this location are always friendly and helpful.