Excellent service and care, staff very helpful and friendly

The staff was VERY helpful and knowledgeable. They went out of their way to help us during our stressful move. Thank you!

It was very clean and secure.

Excellent staff and customer service.

Facility is falling apart. It’s low cost and you get what you pay for- no temp control, lots of damaged spaces, locks on external doors that don’t work.

Staff helpful and supportive

Once location was bought out by CubeSmart, customer service was negatively affected. Profits over personable service.

Bill and his assistant were extremely patient and kind - they explained all the details and helped us set up.

I don't like giving bad reviews, but I do not feel justified to say it has been a pleasant experience. Over the past 10 years, I have had issues with the elevators on and off. The facility, itself, is filthy, run down and dimly lit. When I emptied my locker there was a lot of mouse droppings. I didn't expect this and didn't have a mask or gloves to wear.Whenever I had to communicate with management I got respectful, pleasant people. I got annoyed with the raise in rent while offering new clients a free month and then a regular rate that is about 1/3 - 1/2 less than what they charge me. The rent was increased $20.00 making a 5x5 locker $100!!! and broken elevators for over a month.

Great customer service, very helpful when I came in the office. I will use them again if I move another time.