On top of the poor conditions, while moving out the area was not completely plowed, this made it incredibly difficult to access my unit with our trailer as I had to back it up for a long time, I also noticed that multiple occupied units had been damaged during plowing as well. When we tried to access our unit on Sunday the whole security system had been reset. The gate to get into the area had been left wide open, we could not get into the building with our unit and when we called customer service they tried calling the managers twice but there was no response. Since we could not get to our unit we had to pay for an additional day of rental for the trailer.
Verified User
•
Feb 5, 2026
1.0/5
1.0/5
Too expensiveFilthyfull of micedoes not get plowed for several days
Verified User
•
Jan 22, 2026
1.0/5
1.0/5
The facilities are not maintained and are very rundown to start with. The space is dark and dirty, the lift was broken more than it was working, and there seemed to be little effort to keep up with the maintenance. Even with that background, my rent was constantly increased. There are cleaner, nicer, and cheaper facilities available in the area.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Customer service was excellent storage was fast an easy
Verified User
•
Jan 14, 2026
4.0/5
4.0/5
Storage manager was very helpful! Only reason I didn’t give it a 10 was because the elevator closest to my unit was out of order for several weeks. Still a great price and was perfect for what I needed.
Verified User
•
Jan 6, 2026
3.0/5
3.0/5
Very good people
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
unfortunately Your 'website' is the opposite of 'award-winning'
On top of the poor conditions, while moving out the area was not completely plowed, this made it incredibly difficult to access my unit with our trailer as I had to back it up for a long time, I also noticed that multiple occupied units had been damaged during plowing as well. When we tried to access our unit on Sunday the whole security system had been reset. The gate to get into the area had been left wide open, we could not get into the building with our unit and when we called customer service they tried calling the managers twice but there was no response. Since we could not get to our unit we had to pay for an additional day of rental for the trailer.
Verified User
•
Feb 5, 2026
1.0/5
1.0/5
Too expensiveFilthyfull of micedoes not get plowed for several days
Verified User
•
Jan 22, 2026
1.0/5
1.0/5
The facilities are not maintained and are very rundown to start with. The space is dark and dirty, the lift was broken more than it was working, and there seemed to be little effort to keep up with the maintenance. Even with that background, my rent was constantly increased. There are cleaner, nicer, and cheaper facilities available in the area.
Verified User
•
Jan 16, 2026
5.0/5
5.0/5
Customer service was excellent storage was fast an easy
Verified User
•
Jan 14, 2026
4.0/5
4.0/5
Storage manager was very helpful! Only reason I didn’t give it a 10 was because the elevator closest to my unit was out of order for several weeks. Still a great price and was perfect for what I needed.
Verified User
•
Jan 6, 2026
3.0/5
3.0/5
Very good people
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
unfortunately Your 'website' is the opposite of 'award-winning'