Responsiveness

Fast and excellent service

My unit was infested with mice. They ate many of my personal belongs that I cannot replace. Not to mention just about everything I touched in the unit had mouse dirt on it or in it.

They’re attending to every aspect or situation in case they need to call o help someone they do. I am conforming with the rules and service. I have to recommend others, thank you for accepting my and my staff thanks.

Great customer service!! And clean storage unit and climate control with security surveillance, I highly recommend this facility for all of your storage needs!!! Sincerely willie McKnight

Sherry was proactive, reactive, professional and compassionate when dealing with extenuating circumstances with mine and my family’s storage requirements.

I didn't like that my payment kept going up every three months, even after I had changed to a smaller unit. The payment still crept up to almost $200, which is insane.In addition, upon moving this last time, my storage unit was riddled with mouse excrement. I had to sweep all the mouse droppings out of the unit and handle my things with gloves. It was disgusting and I was upset because I'd moved my unit twice before and neither time had I experienced anything like that.

Friendliness of the staff and cleanliness of the facility. The indoor loading dock is a big bonus.

Outstanding Staff #1...Clean facility and we love the "indoor" loading dock

Staff was very friendly and so helpful