Recurrent elevator issues over the past several years. More recently, it took months before you replace an obsolete keypad access system making it frustrating to even get into the property. Finally, your annual price increase are excessive. This year my rate was increasing $24, from $145 to $169, an increase of over 16%.
Verified User
•
Jul 7, 2026
5.0/5
5.0/5
It was overall a great experience dealing with management, paying my monthly bill and being notified of when my payment was due. Would rent again
Verified User
•
Jul 4, 2026
5.0/5
5.0/5
Great service recommend 100%
Verified User
•
Jun 26, 2026
5.0/5
5.0/5
Attentive and friendly staff. Always helpful.
Verified User
•
Jun 20, 2026
1.0/5
1.0/5
1) despite 'climate controlled' the unit stayed too humid and hot to prevent mold/mildew growth on furniture;2) the first concern (1) did not surprise me, and the main reason for cancelling was that the price increases became obscene at 450/month.
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Great people at the site, easy to sign up
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
The 2 office people at this location were great to work with. They were helpful and very nice.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Good customer service
Verified User
•
May 25, 2026
5.0/5
5.0/5
We have been renting from Cube Smart for years and everything has always gone perfectly. Everything has been easy, billing is accurate, and office staff are great.
Verified User
•
May 24, 2026
5.0/5
5.0/5
We’ve had our units for over 13 years and never had any problems.
Recurrent elevator issues over the past several years. More recently, it took months before you replace an obsolete keypad access system making it frustrating to even get into the property. Finally, your annual price increase are excessive. This year my rate was increasing $24, from $145 to $169, an increase of over 16%.
Verified User
•
Jul 7, 2026
5.0/5
5.0/5
It was overall a great experience dealing with management, paying my monthly bill and being notified of when my payment was due. Would rent again
Verified User
•
Jul 4, 2026
5.0/5
5.0/5
Great service recommend 100%
Verified User
•
Jun 26, 2026
5.0/5
5.0/5
Attentive and friendly staff. Always helpful.
Verified User
•
Jun 20, 2026
1.0/5
1.0/5
1) despite 'climate controlled' the unit stayed too humid and hot to prevent mold/mildew growth on furniture;2) the first concern (1) did not surprise me, and the main reason for cancelling was that the price increases became obscene at 450/month.
Verified User
•
Jun 16, 2026
5.0/5
5.0/5
Great people at the site, easy to sign up
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
The 2 office people at this location were great to work with. They were helpful and very nice.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Good customer service
Verified User
•
May 25, 2026
5.0/5
5.0/5
We have been renting from Cube Smart for years and everything has always gone perfectly. Everything has been easy, billing is accurate, and office staff are great.
Verified User
•
May 24, 2026
5.0/5
5.0/5
We’ve had our units for over 13 years and never had any problems.