Entire property & Units are very clean. Office staff is very nice & accommodating as well. Only reason I don't give it 10 stars, & I would DEFINITELY mention this if referring any family or friends to CubeSmart, is due to the fact that the climate controlled units have a VERY LARGE GAP at the top, making it VERY EASILY ACCESSIBLE to whomever may have ulterior motives....all you need is a ladder and your neighbors can climb right on in and pick and choose on what they desire in your unit & simply hoist it back on over TO THEIR SIDE!!!! HARDLY SECURE....& ventilation is NOT an excuse as there IS a ventilation hole in the front side of each unit....at LEAST they could put some razor wire or SOMETHING at the top to deter those with any thieving thoughts.... I don't know how outside units are but all interior are like this. Never seen anything like this before in a storage unit.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
had absolutely no problems at this facility!!! Managment was great!! facility was well maintained. Very welcoming staff.
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
Staff was always willing to help any time if needed. The space and property was always clean.
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Great customer service. Called to the national number, excellent service. And at the Bandera location, in person, excellent service.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
The General manager, Vivian, is always so helpful.
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Everyone there were very polite,professional and friendly. We got exactly what we asked for
Verified User
•
Jan 21, 2026
1.0/5
1.0/5
In 2017 I rented a unit for $135.00 a month . My last rent payment in 2025 was $468.00. My unit was broken into twice. The temperature control was a joke. I’d say that’s a heck of a deal——for the owner. It’s a heck of a ripoff for the renter (that’s me). I will say that the employees were always nice and were helpful.
Verified User
•
Jan 8, 2026
3.0/5
3.0/5
The rates are not comparable to the accommodations, location is good.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Easy to reserve online, Top notch service, clean and professional building, storage and well taken care of.
Entire property & Units are very clean. Office staff is very nice & accommodating as well. Only reason I don't give it 10 stars, & I would DEFINITELY mention this if referring any family or friends to CubeSmart, is due to the fact that the climate controlled units have a VERY LARGE GAP at the top, making it VERY EASILY ACCESSIBLE to whomever may have ulterior motives....all you need is a ladder and your neighbors can climb right on in and pick and choose on what they desire in your unit & simply hoist it back on over TO THEIR SIDE!!!! HARDLY SECURE....& ventilation is NOT an excuse as there IS a ventilation hole in the front side of each unit....at LEAST they could put some razor wire or SOMETHING at the top to deter those with any thieving thoughts.... I don't know how outside units are but all interior are like this. Never seen anything like this before in a storage unit.
Verified User
•
Feb 20, 2026
5.0/5
5.0/5
had absolutely no problems at this facility!!! Managment was great!! facility was well maintained. Very welcoming staff.
Verified User
•
Feb 15, 2026
5.0/5
5.0/5
Staff was always willing to help any time if needed. The space and property was always clean.
Verified User
•
Feb 10, 2026
5.0/5
5.0/5
Great customer service. Called to the national number, excellent service. And at the Bandera location, in person, excellent service.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
The General manager, Vivian, is always so helpful.
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Everyone there were very polite,professional and friendly. We got exactly what we asked for
Verified User
•
Jan 21, 2026
1.0/5
1.0/5
In 2017 I rented a unit for $135.00 a month . My last rent payment in 2025 was $468.00. My unit was broken into twice. The temperature control was a joke. I’d say that’s a heck of a deal——for the owner. It’s a heck of a ripoff for the renter (that’s me). I will say that the employees were always nice and were helpful.
Verified User
•
Jan 8, 2026
3.0/5
3.0/5
The rates are not comparable to the accommodations, location is good.
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Easy to reserve online, Top notch service, clean and professional building, storage and well taken care of.