There has been an exorbitant amount of unit break ins with thousands of dollars being stolen almost nightly. A family members unit had 30k worth of items stolen and he was not notified that his locks had been cut off and changed. After a police report I noticed what appeared to be attempted break in damages to my own unit door with again no communication from the facility manager despite her claim that she walks the facility daily. She also outright lied when questioned about theft in this facility saying none had occurred in the last 5 years but a simple google review shows 1 star reviews due to break-ins within that time frame. I’m tired of the evasion of responsibility, the lack of communication, and the subsequent loss of feeling like my items are protected.

Always clean every time we went in the unit. Temperature well maintained.

Clean place but the monthly rate went up too much for the space we had

The GM Brenda went ABOVE & BEYOND to help & fix an issue.I greatly appreciate her patience & understanding.I am extremely happy with my decision to go with this Cubesmart.

facilities are well maintained. What could be improved and for a better service is to have more trollies and a better area for unloading huge movings as it is a constraint when there are more than 3 different customers.

The lady working there was very professional and treated the customers very nicely

Very clean place and professional staff.

Manager. Always very Nice

Clean easily accessible facility with very nice staff.

As a first time customer of CubeSmart, I was impressed with how easy and smooth it was to find and reserve a unit online and then have the local management team reach out to me to confirm my reservation and see if I had any questions. I met Jeff and Sandra at the Hardy Oak location the day before move-in to tour the facility, look at my unit, and complete the contract and set up payment. They were very polite, professional, and thorough and made me feel welcome and comfortable using this facility. The facility is clean, well maintained, and seems secure. I received a good promotional offer for my first month as well as a discount for the following months (which I’m told should last for 5-6 months before any (likely) price increase, but there may be discount offers then as well, so we’ll see).