1) I feel that the price was raised on me at the first opportunity that CubeSmart had. I had already had to dispute my bill once and did not feel like doing it again.2) Lax security. On many occasions gates were left open and doors were not working properly. I had two locks on my unit and still felt exposed.3) I am pretty sure that there are or were at least 2 people living in one of the units. I witnessed them doing drugs out of their vehicle and did not feel safe getting my family out of our vehicle.

Employee customer service

The temperature was a bit warm this fall like maybe the ac wasn’t working properly for the climate control especially on the 3rd floor

I was sharing this unit with someone, I am moving away, he was going to go with public storage, but I talked him into continuing service with CubeSmart, as the units are more cost efficient and they are climate controlled

Storage was clean and very convenient using the app.

I have been very satisfied with the service provided and the staff’s assistance!I’ve had a storage unit there for about 4 years.When I asked for a review of my monthly fees, it was granted and a reduction was given. When I was moving out, Whatever assistance I needed was provided.

Customer service was always good

Wonderful app!

Great customer service!

This score is because the Main Reason for me renting this unit storage was the A/C benefit, and every time that my husband and I went to the unit it was too hot. And we speak to an employee but she gave us a vague answer, she gave us an excuse and said that maintenance was going to fix the issue and they never did or just the A/C that they promised wasn’t the best…