Cause everything so far has been wonderful since I moved in
Verified User
•
May 31, 2026
2.0/5
2.0/5
My credit card was charged twice, which I am still trying to resolve with Capital One. The staff (Jason) was great at check-in; the location is in an ok area, but it is an older facility. Stairs are older/ uneven in places - I fell going up them carrying boxes. There is only 1 freight elevator and a cart, which another customer was using for the entire hour we were there, and we had to carry everything up to the second floor. The other customers who were at the facility looked like they were living out of their cars - cooking in the parking lot outside of their cars, etc.Once we saw that, I felt it would be ok to store dorm items for the summer, but I would not feel safe after dark, if we had to access it more often, or if my college-age daughter had to go there without us. The price was good, but we will look for a better (newer/safer) location next time.
Verified User
•
May 29, 2026
1.0/5
1.0/5
2 years ago, I was forced into renting another space from you because I had 2 boats and was told that I can only park 1 vehicle per spot. Even though other spots had more than one. The other spaces NEVER moved any vehicles out and maintained 2 vehicles per space. This forced move cost me about $4000 .00 over the last 2 years that I shouldn't have had to pay. Sorry, not happy with your management team !!!
Verified User
•
May 28, 2026
5.0/5
5.0/5
The staff there was always so helpful and responsive.
Verified User
•
May 23, 2026
5.0/5
5.0/5
So far everything has gone very smooth.
Verified User
•
May 23, 2026
5.0/5
5.0/5
Brandy went above and beyond to help me at CubeSmart. From start to finish, she was knowledgeable, friendly, and made everything easy to understand. It’s rare to find this level of customer service these days. Definitely recommend this location because of her!
Cause everything so far has been wonderful since I moved in
Verified User
•
May 31, 2026
2.0/5
2.0/5
My credit card was charged twice, which I am still trying to resolve with Capital One. The staff (Jason) was great at check-in; the location is in an ok area, but it is an older facility. Stairs are older/ uneven in places - I fell going up them carrying boxes. There is only 1 freight elevator and a cart, which another customer was using for the entire hour we were there, and we had to carry everything up to the second floor. The other customers who were at the facility looked like they were living out of their cars - cooking in the parking lot outside of their cars, etc.Once we saw that, I felt it would be ok to store dorm items for the summer, but I would not feel safe after dark, if we had to access it more often, or if my college-age daughter had to go there without us. The price was good, but we will look for a better (newer/safer) location next time.
Verified User
•
May 29, 2026
1.0/5
1.0/5
2 years ago, I was forced into renting another space from you because I had 2 boats and was told that I can only park 1 vehicle per spot. Even though other spots had more than one. The other spaces NEVER moved any vehicles out and maintained 2 vehicles per space. This forced move cost me about $4000 .00 over the last 2 years that I shouldn't have had to pay. Sorry, not happy with your management team !!!
Verified User
•
May 28, 2026
5.0/5
5.0/5
The staff there was always so helpful and responsive.
Verified User
•
May 23, 2026
5.0/5
5.0/5
So far everything has gone very smooth.
Verified User
•
May 23, 2026
5.0/5
5.0/5
Brandy went above and beyond to help me at CubeSmart. From start to finish, she was knowledgeable, friendly, and made everything easy to understand. It’s rare to find this level of customer service these days. Definitely recommend this location because of her!