I have rented a unit with cube smart storage in San Diego, CA 92128. I have shown my own insurance, still they want to force me to purchase their insurance in violation of California Insurance Code Section 1758.76 even after I explained the law, still they want to stand off against the law.Required Disclosure to RenterPursuant to Section 1758.76(b) of the CIC the self-service storage agent shall make all of the following disclosures to the renter, which shall be acknowledged in writing by the renter, or displayed by clear and conspicuous signs that are posted at every location where rental agreements are executed, such as the counter where a renter would sign a rental agreement:1-That the purchase by the renter of the insurance is not required in order to rent storage space. However, the licensee's employees may advise the renter that the self-service storage facility's rental agreement may contain provisions requiring the renter to provide insurance on his or her property in the storage unit.2-That the insurance policies offered by the self-service storage agent may provide a duplication of coverage already provided by a renter's homeowners insurance policy or by another source of coverage.3-That the self-service storage facility and its employees are not qualified or authorized to evaluate the adequacy of the purchaser's existing insurance coverage.
Verified User
•
Jan 1, 2026
2.0/5
2.0/5
NO indoor cameras or sensor lights. My unit got broken into and having these would have been a huge deterent. Also, the lock latch was a weak one and not strong. After it was broken into, they changed it to a stronger one. I had several family heirlooms stolen and it was devastating.
Verified User
•
Dec 30, 2025
3.0/5
3.0/5
Everything was good but your price increases are unreasonable.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Farrah was wonderful with her knowledge and friendliness throughout our stay.
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
Clean and safe
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
I like the location and very convenient. I love it.
Verified User
•
Dec 15, 2025
2.0/5
2.0/5
The facility itself is fine. But the doors to the buildings stay unlocked, despite being code protected. That needs to be rectified immediately. The only thing protecting my stuff is a small key lock. Not ok.
Verified User
•
Dec 1, 2025
5.0/5
5.0/5
Both Farrah and Tom were very helpful with our registration and move in.The location is much better than our previous Cubesmart storage
I have rented a unit with cube smart storage in San Diego, CA 92128. I have shown my own insurance, still they want to force me to purchase their insurance in violation of California Insurance Code Section 1758.76 even after I explained the law, still they want to stand off against the law.Required Disclosure to RenterPursuant to Section 1758.76(b) of the CIC the self-service storage agent shall make all of the following disclosures to the renter, which shall be acknowledged in writing by the renter, or displayed by clear and conspicuous signs that are posted at every location where rental agreements are executed, such as the counter where a renter would sign a rental agreement:1-That the purchase by the renter of the insurance is not required in order to rent storage space. However, the licensee's employees may advise the renter that the self-service storage facility's rental agreement may contain provisions requiring the renter to provide insurance on his or her property in the storage unit.2-That the insurance policies offered by the self-service storage agent may provide a duplication of coverage already provided by a renter's homeowners insurance policy or by another source of coverage.3-That the self-service storage facility and its employees are not qualified or authorized to evaluate the adequacy of the purchaser's existing insurance coverage.
Verified User
•
Jan 1, 2026
2.0/5
2.0/5
NO indoor cameras or sensor lights. My unit got broken into and having these would have been a huge deterent. Also, the lock latch was a weak one and not strong. After it was broken into, they changed it to a stronger one. I had several family heirlooms stolen and it was devastating.
Verified User
•
Dec 30, 2025
3.0/5
3.0/5
Everything was good but your price increases are unreasonable.
Verified User
•
Dec 27, 2025
5.0/5
5.0/5
Farrah was wonderful with her knowledge and friendliness throughout our stay.
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
Clean and safe
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
I like the location and very convenient. I love it.
Verified User
•
Dec 15, 2025
2.0/5
2.0/5
The facility itself is fine. But the doors to the buildings stay unlocked, despite being code protected. That needs to be rectified immediately. The only thing protecting my stuff is a small key lock. Not ok.
Verified User
•
Dec 1, 2025
5.0/5
5.0/5
Both Farrah and Tom were very helpful with our registration and move in.The location is much better than our previous Cubesmart storage