Competitive pricing, clean facility, easy account/access setup and closing. Your team member also called to ask if I wanted to close out my account after I forgot to do so, which was SO nice of her to do. Most other companies probably wouldn't have reached out and proactively done the same!

I was lucky to have Mercedes help me with choosing the right unit. She was tremendously helpful.

Referred by a company just down the street and gave excellent referral.

I was just satisfied with everything, the security, the cleanliness, the hours. No complaints

I would’ve wished to have better access to carts. Also I would’ve liked the space I asked for. 5x7 ft wasn’t a true 5x7ft. But 5x5ft

love how clean it is compared to other storages but there wasn't any flat beds for moving things in and out

No carts available any day of the week, we have to carry our boxes by hand.

They raised my rent twiceThe first time I never got a letter and they still raised it before the 30 day notice. The second time they raised it, I at least got a letter but I wasn’t going to pay $200 to store a few things. The last handful of times I went they had removed the dolly’s. So I had to carry my furniture out by dragging it across the floor

The facility was fine, but the people were not helpful. I wanted to move from a small locker to a bigger unit but no one would help me. I emailed the manager with zero response. I spoke with a person at the front desk and they said the price was going to quadruple because I was transferring. I like the location but there was a distinct lack of customer service.

Mercedes was very helpful and welcoming when I needed to get my storage unit. The staff was always ready to answer any of my questions too. Overall great customer service and a clean facility.