Great customer service person in the front desk was so good and explained to me everything and having a smooth translation into a different storage

The employee named Mercedes was very kind and helpful in setting me up with a storage unit. She explained everything well and made the process easy. Thanks.

Well you kept going up on the storages even though there was reason for it. You were not upkeeping them or the grounds after the ordinal girls left and the doors were not working properly. Another thing you started locking the carts up for transporting items.ypu

clean well maintained units. nice app.

The temperature control always worked, and was always clean, but other than that, it was bad. There were never Dollie's available - not bc other people had them but bc they weren't there. The doors never worked, and were nearly never secured. I was locked out AND locked IN on multiple occasions, the service when an employee was there was always terrible. With all of that, the rebates still continually went up.

Xxx

HER NAME IS MERCEDES, I WAS STUCK ON THE 3RD FLOOR BC MY DOG DECIDED HE WAS SCARED OF THE ELVATOR + STAIRS.I COULDNT GET HIM TO BUDGE. SHE DID EVERYTHING SHE COULD + SHE waited for my son so she could let him in the bldg. The dog was 125 pounds and we tried everything. Mercedes is there for the customers.

Customer service was excellent. Mercedes was her name.

Moved

Good place. Nice staffs