The biggest issue is getting in touch with the local Cube Smart I rented from. No one answers when I call and getting a return call from them does not seem to happen. I was asking for local guidance with respect to how many units I would need to rent for a van load of household goods. Still waiting.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
I really needed a little space
Verified User
•
Jan 14, 2026
1.0/5
1.0/5
The facility does not prorate unused days after departure. Given the high monthly cost, it is disappointing that the roads are in poor condition with multiple potholes and that no trash service is provided for customers.
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Very Professional Service
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
They have a rat infestation. I had a big unit with all my things in it and when I came to my unit I discovered rats and ruined 50% of my things. I purchased the insurance and they denied my claim because they don’t cover rodents. Do not use CubeSmart. Worst storage company I’ve ever used.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Great customer service and
Verified User
•
Nov 30, 2025
4.0/5
4.0/5
Was very easy but the quality of the driveway is bad and very pot holed and rough. Besides that, very easy in and out.
The biggest issue is getting in touch with the local Cube Smart I rented from. No one answers when I call and getting a return call from them does not seem to happen. I was asking for local guidance with respect to how many units I would need to rent for a van load of household goods. Still waiting.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
I really needed a little space
Verified User
•
Jan 14, 2026
1.0/5
1.0/5
The facility does not prorate unused days after departure. Given the high monthly cost, it is disappointing that the roads are in poor condition with multiple potholes and that no trash service is provided for customers.
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Very Professional Service
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
They have a rat infestation. I had a big unit with all my things in it and when I came to my unit I discovered rats and ruined 50% of my things. I purchased the insurance and they denied my claim because they don’t cover rodents. Do not use CubeSmart. Worst storage company I’ve ever used.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Great customer service and
Verified User
•
Nov 30, 2025
4.0/5
4.0/5
Was very easy but the quality of the driveway is bad and very pot holed and rough. Besides that, very easy in and out.