The facility does not prorate unused days after departure. Given the high monthly cost, it is disappointing that the roads are in poor condition with multiple potholes and that no trash service is provided for customers.
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Very Professional Service
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
They have a rat infestation. I had a big unit with all my things in it and when I came to my unit I discovered rats and ruined 50% of my things. I purchased the insurance and they denied my claim because they don’t cover rodents. Do not use CubeSmart. Worst storage company I’ve ever used.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Great customer service and
Verified User
•
Nov 30, 2025
4.0/5
4.0/5
Was very easy but the quality of the driveway is bad and very pot holed and rough. Besides that, very easy in and out.
Verified User
•
Nov 24, 2025
2.0/5
2.0/5
too many increases.
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Good service
Verified User
•
Nov 15, 2025
1.0/5
1.0/5
Prices became astronomical for the area. The unit constantly has dirt and dust blowing in due to the lack of secure closure of all four access doors. I also had signs of rodents even though I have no food and frequent my unit. Was able to find another unit, fully secured and climate controlled for half the price.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
The service was very good.
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
Common problems with gate, debris leaf blown into unit through faulty door seals, constant unit price increases.
The facility does not prorate unused days after departure. Given the high monthly cost, it is disappointing that the roads are in poor condition with multiple potholes and that no trash service is provided for customers.
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Very Professional Service
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
They have a rat infestation. I had a big unit with all my things in it and when I came to my unit I discovered rats and ruined 50% of my things. I purchased the insurance and they denied my claim because they don’t cover rodents. Do not use CubeSmart. Worst storage company I’ve ever used.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Great customer service and
Verified User
•
Nov 30, 2025
4.0/5
4.0/5
Was very easy but the quality of the driveway is bad and very pot holed and rough. Besides that, very easy in and out.
Verified User
•
Nov 24, 2025
2.0/5
2.0/5
too many increases.
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Good service
Verified User
•
Nov 15, 2025
1.0/5
1.0/5
Prices became astronomical for the area. The unit constantly has dirt and dust blowing in due to the lack of secure closure of all four access doors. I also had signs of rodents even though I have no food and frequent my unit. Was able to find another unit, fully secured and climate controlled for half the price.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
The service was very good.
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
Common problems with gate, debris leaf blown into unit through faulty door seals, constant unit price increases.