They have a rat infestation. I had a big unit with all my things in it and when I came to my unit I discovered rats and ruined 50% of my things. I purchased the insurance and they denied my claim because they don’t cover rodents. Do not use CubeSmart. Worst storage company I’ve ever used.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Great customer service and
Verified User
•
Nov 30, 2025
4.0/5
4.0/5
Was very easy but the quality of the driveway is bad and very pot holed and rough. Besides that, very easy in and out.
Verified User
•
Nov 24, 2025
2.0/5
2.0/5
too many increases.
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Good service
Verified User
•
Nov 15, 2025
1.0/5
1.0/5
Prices became astronomical for the area. The unit constantly has dirt and dust blowing in due to the lack of secure closure of all four access doors. I also had signs of rodents even though I have no food and frequent my unit. Was able to find another unit, fully secured and climate controlled for half the price.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
The service was very good.
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
Common problems with gate, debris leaf blown into unit through faulty door seals, constant unit price increases.
Verified User
•
Oct 30, 2025
1.0/5
1.0/5
Gate is always broken can never get a hold of anyone and I had to love all my storageWhen the your door lock broke and had no support to help
They have a rat infestation. I had a big unit with all my things in it and when I came to my unit I discovered rats and ruined 50% of my things. I purchased the insurance and they denied my claim because they don’t cover rodents. Do not use CubeSmart. Worst storage company I’ve ever used.
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Great customer service and
Verified User
•
Nov 30, 2025
4.0/5
4.0/5
Was very easy but the quality of the driveway is bad and very pot holed and rough. Besides that, very easy in and out.
Verified User
•
Nov 24, 2025
2.0/5
2.0/5
too many increases.
Verified User
•
Nov 15, 2025
5.0/5
5.0/5
Good service
Verified User
•
Nov 15, 2025
1.0/5
1.0/5
Prices became astronomical for the area. The unit constantly has dirt and dust blowing in due to the lack of secure closure of all four access doors. I also had signs of rodents even though I have no food and frequent my unit. Was able to find another unit, fully secured and climate controlled for half the price.
Verified User
•
Nov 4, 2025
5.0/5
5.0/5
The service was very good.
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
Common problems with gate, debris leaf blown into unit through faulty door seals, constant unit price increases.
Verified User
•
Oct 30, 2025
1.0/5
1.0/5
Gate is always broken can never get a hold of anyone and I had to love all my storageWhen the your door lock broke and had no support to help