Great customer service, easy to set up and safe secure storage.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Excellent service. The area/unit was well kept.
Verified User
•
Dec 2, 2025
3.0/5
3.0/5
With one exception, it's been a great experience. The one caveat would be the 25%+ increase in the monthly rate after three months.
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
Very easy to work with!
Verified User
•
Nov 21, 2025
1.0/5
1.0/5
1. you increased the rate 30% (!) after 3 months, an exorbitant change at one time2. you increased the rate just about the time I cancelled the insurance, and there was confusion about the new amount. You charged me a late fee for a missed payment, but I had in fact made a payment although it was $5 short because of that confusion. I promptly paid the $5 but my request for a refund of the $20 late fee was ignored.3. I complained and was referred to a Regional Manager. I called him a dozen times with no response. Terrible service!
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Good product. Good service.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Jay and all staff at Cube Smart( Victoria )are very professional and always attentive. The space is neat, clean and everything is professional and safe. I would recommend my friends here. I appreciate the business.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Jay and Anna, we’re very professional and accommodating when listening to what I was looking for specifically. They were able to guide me to the five and location best suited for my needs.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
Mostly because I felt like my items were secure! Thank you.
Verified User
•
Oct 22, 2025
3.0/5
3.0/5
The staff were great to work with! They took the time to show me several available units and were efficient in getting me signed up for one. I just wish it wasn't as expensive as it is but there you have it.
Great customer service, easy to set up and safe secure storage.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Excellent service. The area/unit was well kept.
Verified User
•
Dec 2, 2025
3.0/5
3.0/5
With one exception, it's been a great experience. The one caveat would be the 25%+ increase in the monthly rate after three months.
Verified User
•
Nov 24, 2025
5.0/5
5.0/5
Very easy to work with!
Verified User
•
Nov 21, 2025
1.0/5
1.0/5
1. you increased the rate 30% (!) after 3 months, an exorbitant change at one time2. you increased the rate just about the time I cancelled the insurance, and there was confusion about the new amount. You charged me a late fee for a missed payment, but I had in fact made a payment although it was $5 short because of that confusion. I promptly paid the $5 but my request for a refund of the $20 late fee was ignored.3. I complained and was referred to a Regional Manager. I called him a dozen times with no response. Terrible service!
Verified User
•
Nov 20, 2025
5.0/5
5.0/5
Good product. Good service.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Jay and all staff at Cube Smart( Victoria )are very professional and always attentive. The space is neat, clean and everything is professional and safe. I would recommend my friends here. I appreciate the business.
Verified User
•
Nov 19, 2025
5.0/5
5.0/5
Jay and Anna, we’re very professional and accommodating when listening to what I was looking for specifically. They were able to guide me to the five and location best suited for my needs.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
Mostly because I felt like my items were secure! Thank you.
Verified User
•
Oct 22, 2025
3.0/5
3.0/5
The staff were great to work with! They took the time to show me several available units and were efficient in getting me signed up for one. I just wish it wasn't as expensive as it is but there you have it.