In 7 or 8 years, my rent was increased 300%, while inflation was about 31%. When I decided to leave, CubeSmart was offering new renters the same unit for a *fraction* of what I was paying -- obviously trying to draw them in before jacking up the rate after they moved in. It's obvious that your "business model" is to gouge customers as much as possible, counting on it being too difficult or inconvenient for most to move out. I don't do business with companies that engage in such disreputable business practices.
Verified User
•
May 19, 2026
4.0/5
4.0/5
Set up for storage rental here was effortless, great customer service with fantastic people who are very knowledgeable, and courteous!
Verified User
•
May 17, 2026
5.0/5
5.0/5
Easy registration and super helpful staff. Facility is extremely clean.
Verified User
•
May 16, 2026
2.0/5
2.0/5
Facilities are fine but the price for an open parking space is nearly $100 higher than market.
Verified User
•
May 10, 2026
2.0/5
2.0/5
Frequent rate changes
Verified User
•
May 3, 2026
4.0/5
4.0/5
The experience was great. The personnel was very helpful
Verified User
•
May 2, 2026
5.0/5
5.0/5
because Cheyane and Abrham did and do such a great jobif all companies had young employees like them things would run a lot smoother in the world
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
Great onsite staff and very helpful if you need to call 800#
Verified User
•
Apr 28, 2026
1.0/5
1.0/5
Because CubeSmart is not an honest enough company to tell its customers at the very beginning that the initial rate, is essentially a teaser rate that will only increase in amount as time passes!!!
In 7 or 8 years, my rent was increased 300%, while inflation was about 31%. When I decided to leave, CubeSmart was offering new renters the same unit for a *fraction* of what I was paying -- obviously trying to draw them in before jacking up the rate after they moved in. It's obvious that your "business model" is to gouge customers as much as possible, counting on it being too difficult or inconvenient for most to move out. I don't do business with companies that engage in such disreputable business practices.
Verified User
•
May 19, 2026
4.0/5
4.0/5
Set up for storage rental here was effortless, great customer service with fantastic people who are very knowledgeable, and courteous!
Verified User
•
May 17, 2026
5.0/5
5.0/5
Easy registration and super helpful staff. Facility is extremely clean.
Verified User
•
May 16, 2026
2.0/5
2.0/5
Facilities are fine but the price for an open parking space is nearly $100 higher than market.
Verified User
•
May 10, 2026
2.0/5
2.0/5
Frequent rate changes
Verified User
•
May 3, 2026
4.0/5
4.0/5
The experience was great. The personnel was very helpful
Verified User
•
May 2, 2026
5.0/5
5.0/5
because Cheyane and Abrham did and do such a great jobif all companies had young employees like them things would run a lot smoother in the world
Verified User
•
Apr 28, 2026
5.0/5
5.0/5
Great onsite staff and very helpful if you need to call 800#
Verified User
•
Apr 28, 2026
1.0/5
1.0/5
Because CubeSmart is not an honest enough company to tell its customers at the very beginning that the initial rate, is essentially a teaser rate that will only increase in amount as time passes!!!