Very poor communication. I send in my insurance info and ask for a confirmation back and hear nothing. When I gave notice and asked for confirmation again heard nothing. I'm also okay with price increases but percentage increase and frequency was very high. From $131 to $218 in 3 1/2 years. 66% increase.

its expensive for even a small 5x10 unit. you have a terrible move out policy of making customer pay for full month even if moving out only a few days into billing cycle instead of pro rating those days. i was long term customer who paid $189 dollars for 6 days of storage because I had to move out during the beginning of the month. company seems greedy. Manager at my particular unit was always changing and never consistently on site.

We were met at the door, staff was friendly and helpful, showed us a few units available, and explained the rental process. We chose CubeSmart because they have staff on site 7days a week.

The only notation I can give is that often the agents are away from their desk, and are gone for extended periods (not lunch break)

Great experience. Staff is very friendly and knowledgeable. Every thing ran smoothly. Would definitely use again if needed

The price increase of the last 5 years nearly doubled. It's bad business to increase the price for a storage unit when people are using your service for a long period of time.

Rated 10 for Employees. Big roaches in my storage unit. Unit was not completely sealed. If other people have bugs or roaches they can potentially get into my unit. Employees are not always there. But it may be lunch time. 1GreatgcucusseIccameThere'always a time posted

Great value good facilities great emploees

The facility is very clean and easy access.

The facility was great, but just got too expensive.