There is always more to do.Lines between parking spaces are not very visible. Need to be repainted.
Verified User
•
Jun 17, 2026
1.0/5
1.0/5
the place is great and I think well managed!!BUT for long term storage, since 2021, I had to fight every year to avoid a big price increase .Finally this year, they wrote tome I will have no increase (very much appreciated after all these increase prices) but it is the last time we do you a favor. So I just left cubesmart to go to a much cheaper long term storage flying from Europe to deal with it!!Cubesmart attracts you with discounts at first, I guess they only looking for very short term clients!they should mention it at the beginning as it is very hard to move somewhere else when you leave in Europe!
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
Fast and quick
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
Very responsive team!
Verified User
•
Jun 9, 2026
1.0/5
1.0/5
when cleaning the lot your employee used leaf blower to blow asphalt dust under the door to my unit covering everything with black dust. I spent 8 hours cleaning dust, I noted that the lot was going to be paved so I put duct tape around bottom of door and put a sign up stating " do not blow dust under this door". I contacted John the regional manager 480-258-4448, he assured me that no dirt would be blown again under my door. He failed to keep his promise, the day after the lot was sealed I checked my unit- the sign had been taken down and the duct tape pushed and your employee intentionally blew black fine dust under the door coating all my household goods and electronic stored there.
Verified User
•
Jun 4, 2026
1.0/5
1.0/5
It is extremely unfair and unethical to increase the rental rate every few months when the advertised rate for new customers is always lower. CubeSmart only does this to exploit existing renters who oftentimes cannot easily move their belongings or leave.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Awsome customer service.
Verified User
•
May 24, 2026
1.0/5
1.0/5
The location was getting ready to resurface so they took a blower to the parking lot, blowing all the grit underneath the doors since the sweeps were all cracked- everything inside was covered in black asphalt dust. I took 5 hours to sweep up and dust off, when boxes are opened I am sure clothes will be covered in soot. I have posted about the damage done on Next Door, Yelp and Google . Not only will I never rent from you again, I will do my best to make sure anyone else suffers from your incompetence.
Verified User
•
May 19, 2026
1.0/5
1.0/5
In 7 or 8 years, my rent was increased 300%, while inflation was about 31%. When I decided to leave, CubeSmart was offering new renters the same unit for a *fraction* of what I was paying -- obviously trying to draw them in before jacking up the rate after they moved in. It's obvious that your "business model" is to gouge customers as much as possible, counting on it being too difficult or inconvenient for most to move out. I don't do business with companies that engage in such disreputable business practices.
Verified User
•
May 19, 2026
4.0/5
4.0/5
Set up for storage rental here was effortless, great customer service with fantastic people who are very knowledgeable, and courteous!
There is always more to do.Lines between parking spaces are not very visible. Need to be repainted.
Verified User
•
Jun 17, 2026
1.0/5
1.0/5
the place is great and I think well managed!!BUT for long term storage, since 2021, I had to fight every year to avoid a big price increase .Finally this year, they wrote tome I will have no increase (very much appreciated after all these increase prices) but it is the last time we do you a favor. So I just left cubesmart to go to a much cheaper long term storage flying from Europe to deal with it!!Cubesmart attracts you with discounts at first, I guess they only looking for very short term clients!they should mention it at the beginning as it is very hard to move somewhere else when you leave in Europe!
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
Fast and quick
Verified User
•
Jun 12, 2026
5.0/5
5.0/5
Very responsive team!
Verified User
•
Jun 9, 2026
1.0/5
1.0/5
when cleaning the lot your employee used leaf blower to blow asphalt dust under the door to my unit covering everything with black dust. I spent 8 hours cleaning dust, I noted that the lot was going to be paved so I put duct tape around bottom of door and put a sign up stating " do not blow dust under this door". I contacted John the regional manager 480-258-4448, he assured me that no dirt would be blown again under my door. He failed to keep his promise, the day after the lot was sealed I checked my unit- the sign had been taken down and the duct tape pushed and your employee intentionally blew black fine dust under the door coating all my household goods and electronic stored there.
Verified User
•
Jun 4, 2026
1.0/5
1.0/5
It is extremely unfair and unethical to increase the rental rate every few months when the advertised rate for new customers is always lower. CubeSmart only does this to exploit existing renters who oftentimes cannot easily move their belongings or leave.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Awsome customer service.
Verified User
•
May 24, 2026
1.0/5
1.0/5
The location was getting ready to resurface so they took a blower to the parking lot, blowing all the grit underneath the doors since the sweeps were all cracked- everything inside was covered in black asphalt dust. I took 5 hours to sweep up and dust off, when boxes are opened I am sure clothes will be covered in soot. I have posted about the damage done on Next Door, Yelp and Google . Not only will I never rent from you again, I will do my best to make sure anyone else suffers from your incompetence.
Verified User
•
May 19, 2026
1.0/5
1.0/5
In 7 or 8 years, my rent was increased 300%, while inflation was about 31%. When I decided to leave, CubeSmart was offering new renters the same unit for a *fraction* of what I was paying -- obviously trying to draw them in before jacking up the rate after they moved in. It's obvious that your "business model" is to gouge customers as much as possible, counting on it being too difficult or inconvenient for most to move out. I don't do business with companies that engage in such disreputable business practices.
Verified User
•
May 19, 2026
4.0/5
4.0/5
Set up for storage rental here was effortless, great customer service with fantastic people who are very knowledgeable, and courteous!