It is extremely unfair and unethical to increase the rental rate every few months when the advertised rate for new customers is always lower. CubeSmart only does this to exploit existing renters who oftentimes cannot easily move their belongings or leave.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Awsome customer service.
Verified User
•
May 24, 2026
1.0/5
1.0/5
The location was getting ready to resurface so they took a blower to the parking lot, blowing all the grit underneath the doors since the sweeps were all cracked- everything inside was covered in black asphalt dust. I took 5 hours to sweep up and dust off, when boxes are opened I am sure clothes will be covered in soot. I have posted about the damage done on Next Door, Yelp and Google . Not only will I never rent from you again, I will do my best to make sure anyone else suffers from your incompetence.
Verified User
•
May 19, 2026
1.0/5
1.0/5
In 7 or 8 years, my rent was increased 300%, while inflation was about 31%. When I decided to leave, CubeSmart was offering new renters the same unit for a *fraction* of what I was paying -- obviously trying to draw them in before jacking up the rate after they moved in. It's obvious that your "business model" is to gouge customers as much as possible, counting on it being too difficult or inconvenient for most to move out. I don't do business with companies that engage in such disreputable business practices.
Verified User
•
May 19, 2026
4.0/5
4.0/5
Set up for storage rental here was effortless, great customer service with fantastic people who are very knowledgeable, and courteous!
Verified User
•
May 17, 2026
5.0/5
5.0/5
Easy registration and super helpful staff. Facility is extremely clean.
Verified User
•
May 16, 2026
2.0/5
2.0/5
Facilities are fine but the price for an open parking space is nearly $100 higher than market.
Verified User
•
May 10, 2026
2.0/5
2.0/5
Frequent rate changes
Verified User
•
May 3, 2026
4.0/5
4.0/5
The experience was great. The personnel was very helpful
Verified User
•
May 2, 2026
5.0/5
5.0/5
because Cheyane and Abrham did and do such a great jobif all companies had young employees like them things would run a lot smoother in the world
It is extremely unfair and unethical to increase the rental rate every few months when the advertised rate for new customers is always lower. CubeSmart only does this to exploit existing renters who oftentimes cannot easily move their belongings or leave.
Verified User
•
Jun 4, 2026
5.0/5
5.0/5
Awsome customer service.
Verified User
•
May 24, 2026
1.0/5
1.0/5
The location was getting ready to resurface so they took a blower to the parking lot, blowing all the grit underneath the doors since the sweeps were all cracked- everything inside was covered in black asphalt dust. I took 5 hours to sweep up and dust off, when boxes are opened I am sure clothes will be covered in soot. I have posted about the damage done on Next Door, Yelp and Google . Not only will I never rent from you again, I will do my best to make sure anyone else suffers from your incompetence.
Verified User
•
May 19, 2026
1.0/5
1.0/5
In 7 or 8 years, my rent was increased 300%, while inflation was about 31%. When I decided to leave, CubeSmart was offering new renters the same unit for a *fraction* of what I was paying -- obviously trying to draw them in before jacking up the rate after they moved in. It's obvious that your "business model" is to gouge customers as much as possible, counting on it being too difficult or inconvenient for most to move out. I don't do business with companies that engage in such disreputable business practices.
Verified User
•
May 19, 2026
4.0/5
4.0/5
Set up for storage rental here was effortless, great customer service with fantastic people who are very knowledgeable, and courteous!
Verified User
•
May 17, 2026
5.0/5
5.0/5
Easy registration and super helpful staff. Facility is extremely clean.
Verified User
•
May 16, 2026
2.0/5
2.0/5
Facilities are fine but the price for an open parking space is nearly $100 higher than market.
Verified User
•
May 10, 2026
2.0/5
2.0/5
Frequent rate changes
Verified User
•
May 3, 2026
4.0/5
4.0/5
The experience was great. The personnel was very helpful
Verified User
•
May 2, 2026
5.0/5
5.0/5
because Cheyane and Abrham did and do such a great jobif all companies had young employees like them things would run a lot smoother in the world