Cheyenne made our transfer to another unit very easy and efficient.Your process of prepping a unit for move in and ensuring the move-in goes smoothly was excellent.

Stored vehicle was safe and working well after completed storage.

The giant rate increases out weigh the good points.

Cheyanne did wonderful explsining how it works and very polite.

Very professional during set up and helpful, manager walked me through the property and accurately recommended best unit size for me. Checkout was very smooth and easy process. Communication through emails about updates in prices was also professional.

Shyan was very patient and helpful as i went through tbe rental process set up remotely from Seattle, helping me answer my coordination questions.

Fast efficient and plesant staff on duty.

Never a problem, and when I did have a question, answered quickly

It was an easy process with good service and easy access

The online SmartRental process is quite nifty. We had an emergency need for a rental unit on Thanksgiving Day and were able to select, pay for, and gain access to the property and unit (in Scottsdale) without the need for the office to be open or to wait for the next day. It was a life-saver that eliminated a major scheduling issue. The only reason the rating is not a 10 is because I have both renters insurance and multiple circle locks and renting with SmartRental, we weren't able to avoid paying for those two unnecessary expenses. But the free first month did provide some compensation. The follow-up call from Savanah the next day was a credit to CubeSmart's commitment to quality customer service.