Shyan was very patient and helpful as i went through tbe rental process set up remotely from Seattle, helping me answer my coordination questions.

Fast efficient and plesant staff on duty.

Never a problem, and when I did have a question, answered quickly

It was an easy process with good service and easy access

The online SmartRental process is quite nifty. We had an emergency need for a rental unit on Thanksgiving Day and were able to select, pay for, and gain access to the property and unit (in Scottsdale) without the need for the office to be open or to wait for the next day. It was a life-saver that eliminated a major scheduling issue. The only reason the rating is not a 10 is because I have both renters insurance and multiple circle locks and renting with SmartRental, we weren't able to avoid paying for those two unnecessary expenses. But the free first month did provide some compensation. The follow-up call from Savanah the next day was a credit to CubeSmart's commitment to quality customer service.

I was told the rate I started with would not change for the duration I had the unit. When I received the notice that my rate was going up $30, I immediately knew I was cancelling my contract. It doesn't pay to be greedy.

Great pricing and service.

Friendly staff and easy to use system.

Great service

Everyone I have dealt with has been very pleasant. Nice clean facility.