The unit lost air conditioning for several months, requiring me to remove string instruments to protect from the heat. It was the primary reason we used Cube Smart. There was little response to emailed requests for improvement.
Verified User
•
Dec 5, 2025
3.0/5
3.0/5
The guy at the desk was super helpful and nice.
Verified User
•
Dec 4, 2025
2.0/5
2.0/5
I don't recommend much to anyone. Everyone has different standards.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Staff was friendly, checking in and out was easy. Pricing was great compared to other places, I really enjoyed my time here and will come back if I need to
Verified User
•
Dec 3, 2025
3.0/5
3.0/5
Everything worked out well staff was friendly unit was clean. The continuous rate increases are a problem. This process forces you to move your belongings to other units or perhaps other storage facilities
Verified User
•
Nov 28, 2025
1.0/5
1.0/5
I rented a climate control unit and there was never ever climate control in that building on my end for a year and a half . I had complained many times with the office and they said to me it was up to the main office to fix the AC which you never did . Your company was in breach of contract which I should have pursued . I had to throw away several items which cost me around $6,000 in damage .
Verified User
•
Nov 28, 2025
1.0/5
1.0/5
First off I was paying way too much for a 10x10 - $140 a month then I get a card in the mail it's going to $190 a month. No way! I have a 10x20 in NY for $165 and got a climate control 5x10 unit in Palm bay to move my stuff from your location for $39 a month!
Verified User
•
Nov 26, 2025
3.0/5
3.0/5
Staff very professional and helpful.
Verified User
•
Nov 24, 2025
3.0/5
3.0/5
There were quite a few hidden fees. Storage locks not included, processing fee and insurance fees. 1st month free turned out to be $78 when all said and done.It’s been a while since I’ve used storage and was overwhelmed with all the fees. Make sure to bring renters or homeowners insurance information with you or you will be forced to take their monthly insurance fee. I brought proof of homeowners insurance 2 days after signing up and they refused to refund me.They do have an excellent staff who were up front and honest and extremely helpful and they do offer free moving carts for inside units.
The unit lost air conditioning for several months, requiring me to remove string instruments to protect from the heat. It was the primary reason we used Cube Smart. There was little response to emailed requests for improvement.
Verified User
•
Dec 5, 2025
3.0/5
3.0/5
The guy at the desk was super helpful and nice.
Verified User
•
Dec 4, 2025
2.0/5
2.0/5
I don't recommend much to anyone. Everyone has different standards.
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Staff was friendly, checking in and out was easy. Pricing was great compared to other places, I really enjoyed my time here and will come back if I need to
Verified User
•
Dec 3, 2025
3.0/5
3.0/5
Everything worked out well staff was friendly unit was clean. The continuous rate increases are a problem. This process forces you to move your belongings to other units or perhaps other storage facilities
Verified User
•
Nov 28, 2025
1.0/5
1.0/5
I rented a climate control unit and there was never ever climate control in that building on my end for a year and a half . I had complained many times with the office and they said to me it was up to the main office to fix the AC which you never did . Your company was in breach of contract which I should have pursued . I had to throw away several items which cost me around $6,000 in damage .
Verified User
•
Nov 28, 2025
1.0/5
1.0/5
First off I was paying way too much for a 10x10 - $140 a month then I get a card in the mail it's going to $190 a month. No way! I have a 10x20 in NY for $165 and got a climate control 5x10 unit in Palm bay to move my stuff from your location for $39 a month!
Verified User
•
Nov 26, 2025
3.0/5
3.0/5
Staff very professional and helpful.
Verified User
•
Nov 24, 2025
3.0/5
3.0/5
There were quite a few hidden fees. Storage locks not included, processing fee and insurance fees. 1st month free turned out to be $78 when all said and done.It’s been a while since I’ve used storage and was overwhelmed with all the fees. Make sure to bring renters or homeowners insurance information with you or you will be forced to take their monthly insurance fee. I brought proof of homeowners insurance 2 days after signing up and they refused to refund me.They do have an excellent staff who were up front and honest and extremely helpful and they do offer free moving carts for inside units.