I was a customer of yours for nearly 10 years and even upgraded my storage space to a larger unit halfway through 2020. Initially your terms were fair and I felt secure in leaving my files and folders stored in your facility. Your iPhone App was a great enhancement, and I used it all the time. Your monthly fees went up each year, and they oftentimes exceeded the Cost of Living/Inflation, you stopped allowing discounts for paying in full for each calendar year - but I tolerated these inconveniences - until this year's price increase which was ridiculous. My new monthly fee would have been ~$260.00 per month and that is too much. Not one time did anyone reach out to me and ask me "why" I was leaving, so I took my business elsewhere, rented a larger unit and half your price. Sad.

Very happy with the staff and the location of the units.

I had a phenomenal experience at this location.Xiomara and Joanna are the reason I would rent here again and I’d definitely recommend this location to anyone I know is looking for a storage.

The employee who signed me up was wonderful. She was friendly, knowledgeable, and patient. Would very much recommend this location thanks to her.

From the beginning of renting there your team has always been there for me!!

Convenience, friendly staff, reasonable prices. And recommended by a close friend who is an existing customer.

The staff isn’t the friendliest at Shelton.

Great staff, friendly, caring & helpful. Clean units and safe property. Xiomara was awesome & took time to explain everything.

Clean space, pleasant employees

Ladies were very helpful