Felt rushed and hounded to pay the bill, not to mention all the mice and mice droppings in my unit and all over my belongings.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
customer service
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
The entire process of obtaining, maintaining and ending a unit was extremely easy.
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
Very well organized and efficient. Very friendly and helpful employees.
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
Rates kept going up
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Great front desk
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
As soon as I walked in i was greeted by the young lady who was behind the desk with a smile & very politel. It was Christmas Eve & as soon as I gave her my name she said I was going to call. To me that made me feel like WoW, I never met her before but she made me feel so welcomed. She showed me exactly how to get to the unit on the map & explained what to do with the lock. Total professional! There should be more people that work in customer service like her. I had to wait a couple minutes while she finished her phone call & let me tell you she was just as nice on the phone. She made sure they knew everything before they hung up. I wish I could remember her name, but don't lose her.Also the unit was very clean & easy to get to.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
My experiences with CubeSmart have always been pleasant, professional and hassle-free.
Felt rushed and hounded to pay the bill, not to mention all the mice and mice droppings in my unit and all over my belongings.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
customer service
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
The entire process of obtaining, maintaining and ending a unit was extremely easy.
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
Very well organized and efficient. Very friendly and helpful employees.
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
Rates kept going up
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Great front desk
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
As soon as I walked in i was greeted by the young lady who was behind the desk with a smile & very politel. It was Christmas Eve & as soon as I gave her my name she said I was going to call. To me that made me feel like WoW, I never met her before but she made me feel so welcomed. She showed me exactly how to get to the unit on the map & explained what to do with the lock. Total professional! There should be more people that work in customer service like her. I had to wait a couple minutes while she finished her phone call & let me tell you she was just as nice on the phone. She made sure they knew everything before they hung up. I wish I could remember her name, but don't lose her.Also the unit was very clean & easy to get to.
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
My experiences with CubeSmart have always been pleasant, professional and hassle-free.