Easy system and good service

Jeff and office are always helpful and friendly. Whenever we needed something the responded and took action immediately. It was very much appreciated.

Management personnel

Excellent service. Always helpful.

Customer service was seriously lacking. Calls were not returned. Multiple calls needed to be made whether it was regarding a question or the water leaking in my unit from the pipes above. Things were never addressed. Glad to be gone. Would not recommend. Very Dirty and the additional units placed in the garage clearly for monetary gain make the storage process of loading and unloading impossible for more than one person at a time. The carts were 50/50. some moved some didn't. Rate increases were faster than I could keep up with. TOTAL ROBBERY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I spoke with management to reduce fees for my two units that were under/around $250 when I moved it but were currently $430 (~72% increase in less than 3 years from $250) and $460 (~84% increase in less than 3 years from $250), but they stated that was not something they could do. The doors to the interior loading/unloading are frequently out of service. The size of the loading/unloading areas was reduced to install additional storage units. Found mouse/rat droppings on a few boxes, and a few boxes had holes when I moved out. I also observed what appeared to be a unit owner doing wood treatments/refinishing with chemicals - quite the safety hazard for a building storing massive amounts of consumable goods.

Friendly staff and nice facilities. The always steadily increasing rents while being in the same unit are a primary motivator for leaving.

Efficient, clean

Floor was dirty

Great customer service at this facility