Run like a corporate business has no small business charm
Verified User
•
Jun 24, 2026
5.0/5
5.0/5
Renting on-line was a snap. Very simple process. I was able to sign everything on-line and move right in. Very simple and secure process. The email communications were amazing. The unit was very clean.
Verified User
•
Jun 24, 2026
2.0/5
2.0/5
Been there for 5 years, started with a 10x10 and price went up every 6 months. They only offered to not raise it once. It got too expensive so I minimized to a 5x10, just for it to continue to increase. No changes, there’s no mirror in the middle to see if there’s a car coming, no light inside your storage to see anything. The only thing they did knew that I noticed in the 5 years was paint. I ended up paying almost $150 for a 5x10, until I found a spot for same size, $100 cheaper and they will not increase the rate every 6 months. I wouldn’t recommend
Verified User
•
Jun 23, 2026
2.0/5
2.0/5
Storage area is in very bad shape, everything looks like an unfinished construction area.
Verified User
•
May 24, 2026
1.0/5
1.0/5
They promise a reasonable rate and then once you move in they more than double it. I was given the wrong style unit and no compensation was given.
Verified User
•
Apr 24, 2026
4.0/5
4.0/5
Quick. Helpful in person and on phone.
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
No complaints
Verified User
•
Apr 18, 2026
3.0/5
3.0/5
service good no problem switching to a bigger unit
Verified User
•
Apr 12, 2026
1.0/5
1.0/5
I was there for 15 years and would have still been there except forExcessive price increasesfacility is supposedly manned but nobody is there during most office hoursDistrict manager is not availableForced to pay for CubeSmart insurance when I already have my ownMoved out before my payment due date but you still charged another month although I was assured by customer service that my account was noted and charges would not occur.You have questionable business practices at best and it is hard to believe you are such a large company. In closing…… YOU SUCK.
Verified User
•
Apr 12, 2026
1.0/5
1.0/5
Predatory pricing scam. Promise low rate begin and then quickly almost double the cost after a month or two..
Run like a corporate business has no small business charm
Verified User
•
Jun 24, 2026
5.0/5
5.0/5
Renting on-line was a snap. Very simple process. I was able to sign everything on-line and move right in. Very simple and secure process. The email communications were amazing. The unit was very clean.
Verified User
•
Jun 24, 2026
2.0/5
2.0/5
Been there for 5 years, started with a 10x10 and price went up every 6 months. They only offered to not raise it once. It got too expensive so I minimized to a 5x10, just for it to continue to increase. No changes, there’s no mirror in the middle to see if there’s a car coming, no light inside your storage to see anything. The only thing they did knew that I noticed in the 5 years was paint. I ended up paying almost $150 for a 5x10, until I found a spot for same size, $100 cheaper and they will not increase the rate every 6 months. I wouldn’t recommend
Verified User
•
Jun 23, 2026
2.0/5
2.0/5
Storage area is in very bad shape, everything looks like an unfinished construction area.
Verified User
•
May 24, 2026
1.0/5
1.0/5
They promise a reasonable rate and then once you move in they more than double it. I was given the wrong style unit and no compensation was given.
Verified User
•
Apr 24, 2026
4.0/5
4.0/5
Quick. Helpful in person and on phone.
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
No complaints
Verified User
•
Apr 18, 2026
3.0/5
3.0/5
service good no problem switching to a bigger unit
Verified User
•
Apr 12, 2026
1.0/5
1.0/5
I was there for 15 years and would have still been there except forExcessive price increasesfacility is supposedly manned but nobody is there during most office hoursDistrict manager is not availableForced to pay for CubeSmart insurance when I already have my ownMoved out before my payment due date but you still charged another month although I was assured by customer service that my account was noted and charges would not occur.You have questionable business practices at best and it is hard to believe you are such a large company. In closing…… YOU SUCK.
Verified User
•
Apr 12, 2026
1.0/5
1.0/5
Predatory pricing scam. Promise low rate begin and then quickly almost double the cost after a month or two..