I found cubsmart to be good operationally, but I could never recommend someone to pay double the market rate that I see locally. Further, the denial for me to rent the space for $40.00 forced me to move. I was willing to negotiate, but cubesmart was only interested in taking my money.
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
I have two units and tge price continues to increase at an unmanageable rate. I surrendered the first unit and will determine how to proceed regarding the second.
Verified User
•
Mar 11, 2026
4.0/5
4.0/5
Everything was good but I lost a lot with the fire at the Sawdust store
Verified User
•
Feb 23, 2026
3.0/5
3.0/5
Would have been a 10- I had a difficult time getting ahold of someone at the store to cancel service. I had to go through corporate.
Verified User
•
Feb 1, 2026
4.0/5
4.0/5
It was good
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Affordable and close to home
Verified User
•
Jan 10, 2026
5.0/5
5.0/5
Great customer service and straight forward rental process. Although I object to being forced to buy insurance before there’s anything in our unit and being almost forced to buy an expensive lock when I already had one available. I did return the lock and get a refund.
Verified User
•
Dec 31, 2025
2.0/5
2.0/5
Rat droppings and actually dead rats!!
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Manager is kind and courteous. The facility is clean and well kept. The online process to sign up made our move quick and easy.
Verified User
•
Nov 30, 2025
3.0/5
3.0/5
Nice staff and good customer service. Clean facilities
I found cubsmart to be good operationally, but I could never recommend someone to pay double the market rate that I see locally. Further, the denial for me to rent the space for $40.00 forced me to move. I was willing to negotiate, but cubesmart was only interested in taking my money.
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
I have two units and tge price continues to increase at an unmanageable rate. I surrendered the first unit and will determine how to proceed regarding the second.
Verified User
•
Mar 11, 2026
4.0/5
4.0/5
Everything was good but I lost a lot with the fire at the Sawdust store
Verified User
•
Feb 23, 2026
3.0/5
3.0/5
Would have been a 10- I had a difficult time getting ahold of someone at the store to cancel service. I had to go through corporate.
Verified User
•
Feb 1, 2026
4.0/5
4.0/5
It was good
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
Affordable and close to home
Verified User
•
Jan 10, 2026
5.0/5
5.0/5
Great customer service and straight forward rental process. Although I object to being forced to buy insurance before there’s anything in our unit and being almost forced to buy an expensive lock when I already had one available. I did return the lock and get a refund.
Verified User
•
Dec 31, 2025
2.0/5
2.0/5
Rat droppings and actually dead rats!!
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Manager is kind and courteous. The facility is clean and well kept. The online process to sign up made our move quick and easy.
Verified User
•
Nov 30, 2025
3.0/5
3.0/5
Nice staff and good customer service. Clean facilities