Excellent staff. I forgot to lock my storage door. Staff contacted me immediately. Staff made sure everything was ok.
Verified User
•
May 9, 2026
5.0/5
5.0/5
Very helpful
Verified User
•
May 6, 2026
5.0/5
5.0/5
On site customer service was also great. Mandy was especially helpful while I was moving out.
Verified User
•
May 1, 2026
3.0/5
3.0/5
Good service, straightforward, great staff.
Verified User
•
Apr 19, 2026
3.0/5
3.0/5
Great facility that is kept clean and organized. The entry and exit touch pads are hard to reach without damaging the vehicle you're in, so we usually got out of our vehicle and walked up to enter our code. We understand why the entry doors are kept closed for climate control, but they are excessively heavy and difficult to manage when trying to get in or out with a loaded cart.We felt the cost of our unit was excessive when we originally rented it, but then when the monthly rate went up some $30 more, we found another option for storing the materials.
Verified User
•
Apr 12, 2026
5.0/5
5.0/5
Very good
Verified User
•
Apr 9, 2026
1.0/5
1.0/5
Terrible communication, hours not updated on website or Google.Called the main line and their is a complete disconnect from the actual storage location. It took weeks to cancel my storage unit.Plus the rats that peed all over my belongings, ate holes though the boxes.
Verified User
•
Mar 22, 2026
1.0/5
1.0/5
I found cubsmart to be good operationally, but I could never recommend someone to pay double the market rate that I see locally. Further, the denial for me to rent the space for $40.00 forced me to move. I was willing to negotiate, but cubesmart was only interested in taking my money.
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
I have two units and tge price continues to increase at an unmanageable rate. I surrendered the first unit and will determine how to proceed regarding the second.
Verified User
•
Mar 11, 2026
4.0/5
4.0/5
Everything was good but I lost a lot with the fire at the Sawdust store
Excellent staff. I forgot to lock my storage door. Staff contacted me immediately. Staff made sure everything was ok.
Verified User
•
May 9, 2026
5.0/5
5.0/5
Very helpful
Verified User
•
May 6, 2026
5.0/5
5.0/5
On site customer service was also great. Mandy was especially helpful while I was moving out.
Verified User
•
May 1, 2026
3.0/5
3.0/5
Good service, straightforward, great staff.
Verified User
•
Apr 19, 2026
3.0/5
3.0/5
Great facility that is kept clean and organized. The entry and exit touch pads are hard to reach without damaging the vehicle you're in, so we usually got out of our vehicle and walked up to enter our code. We understand why the entry doors are kept closed for climate control, but they are excessively heavy and difficult to manage when trying to get in or out with a loaded cart.We felt the cost of our unit was excessive when we originally rented it, but then when the monthly rate went up some $30 more, we found another option for storing the materials.
Verified User
•
Apr 12, 2026
5.0/5
5.0/5
Very good
Verified User
•
Apr 9, 2026
1.0/5
1.0/5
Terrible communication, hours not updated on website or Google.Called the main line and their is a complete disconnect from the actual storage location. It took weeks to cancel my storage unit.Plus the rats that peed all over my belongings, ate holes though the boxes.
Verified User
•
Mar 22, 2026
1.0/5
1.0/5
I found cubsmart to be good operationally, but I could never recommend someone to pay double the market rate that I see locally. Further, the denial for me to rent the space for $40.00 forced me to move. I was willing to negotiate, but cubesmart was only interested in taking my money.
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
I have two units and tge price continues to increase at an unmanageable rate. I surrendered the first unit and will determine how to proceed regarding the second.
Verified User
•
Mar 11, 2026
4.0/5
4.0/5
Everything was good but I lost a lot with the fire at the Sawdust store