Great facility that is kept clean and organized. The entry and exit touch pads are hard to reach without damaging the vehicle you're in, so we usually got out of our vehicle and walked up to enter our code. We understand why the entry doors are kept closed for climate control, but they are excessively heavy and difficult to manage when trying to get in or out with a loaded cart.We felt the cost of our unit was excessive when we originally rented it, but then when the monthly rate went up some $30 more, we found another option for storing the materials.

Very good

Terrible communication, hours not updated on website or Google.Called the main line and their is a complete disconnect from the actual storage location. It took weeks to cancel my storage unit.Plus the rats that peed all over my belongings, ate holes though the boxes.

I found cubsmart to be good operationally, but I could never recommend someone to pay double the market rate that I see locally. Further, the denial for me to rent the space for $40.00 forced me to move. I was willing to negotiate, but cubesmart was only interested in taking my money.

I have two units and tge price continues to increase at an unmanageable rate. I surrendered the first unit and will determine how to proceed regarding the second.

Everything was good but I lost a lot with the fire at the Sawdust store

Would have been a 10- I had a difficult time getting ahold of someone at the store to cancel service. I had to go through corporate.

It was good

Affordable and close to home

Great customer service and straight forward rental process. Although I object to being forced to buy insurance before there’s anything in our unit and being almost forced to buy an expensive lock when I already had one available. I did return the lock and get a refund.