All my things got wet inside the unit. The roof wasn't leaking but water was coming in through the door

Because my storage was broken into and alot of items were stolen

The site is run down & dirty. NO proper upkeep of the property. Uneven pavement, unprofessional maintenance caused flooding in units. While moving out, we saw another unit in another building - moving out due to a broken water pipe near their unit.Storage unit is not ventilated nor lit.NO available trash receptacles -waste receptacles always locked. Bathrooms always locked.Shabby walls, dry wall crumbling. Unswept hallways.Limited access to staff members. Office should be open on Sundays.Old wood panels holding units together. Previous Manager, cut the lock off our unit and a Cubesmart employee took items from our unit.Cost is outrageous.We moved out because the Unit was not suitable for storage: water damaged, moldy, dusty, unkept, walls are falling apart. The units look like old & aged sheds. Anyone could break in to them by punching a wall. I will not recommend any family or friends to Cubesmart.Unprofessional staff.

Very clean and easy access and very nice staff

Great experience! Best price we could find, and super close by! Staff was great! Move-out process was simple. Definitely the best CubeSmart location in San Diego!

Good communication, friendly people,Convenient location , easy access to unit

The staff was always so friendly and helpful. But unfortunately our storage unit was covered with some type of droppings from a rodent. Even when we brought all of our items home we had a small mouse hitch a ride from the storage unit and to our new home. It’s very disappointing to pay that amount of money for a unit to keep our things and we ended up throwing half of our saved stuff away.

My unit almost got broken into they were 5-7 units that were affected by theft, luckily I wasn't one of them, when I reported to the front desk a man said I needed replace & and buy a new one, I assumed one would be provided., Right???.

Josh is spot on! Made it clear as to the whole dear. Cool guy and very personable. Han on to this dude he is an asset for sure! Not blowing smoke seein as I only met him the one time

Over the years the facility has really gone downhill We never had problems with rat droppings before until this year.