The manager and worker were very helpful, professional and nice. I didn't like that after a few months the monthly payment increased a lot. Also restrooms were closed and we couldn't use them.
Verified User
•
Jan 28, 2026
5.0/5
5.0/5
Very friendly and helpful staff. Went above and beyond dealing with issues getting account set up, not their fault at all, tech issue that even their own corporation has no idea what was wrong. Kept me updated as I had to return home. Took care of everything with me over the phone and email as needed. I have used Cube Smart in other areas and will do so any time I need to ,but if you need storage in Springfield THIS IS IT .
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Nice facility in Springfield, IL. Super nice employees. Easy sign up. Convenient location for me.
Verified User
•
Jan 8, 2026
3.0/5
3.0/5
Just moved into unit
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Employees were very helpful
Verified User
•
Dec 16, 2025
1.0/5
1.0/5
You people increased monthly the rent by $45 within 3 months after moving
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Facility was above and beyond. And awesome customer service.
The manager and worker were very helpful, professional and nice. I didn't like that after a few months the monthly payment increased a lot. Also restrooms were closed and we couldn't use them.
Verified User
•
Jan 28, 2026
5.0/5
5.0/5
Very friendly and helpful staff. Went above and beyond dealing with issues getting account set up, not their fault at all, tech issue that even their own corporation has no idea what was wrong. Kept me updated as I had to return home. Took care of everything with me over the phone and email as needed. I have used Cube Smart in other areas and will do so any time I need to ,but if you need storage in Springfield THIS IS IT .
Verified User
•
Jan 17, 2026
5.0/5
5.0/5
Nice facility in Springfield, IL. Super nice employees. Easy sign up. Convenient location for me.
Verified User
•
Jan 8, 2026
3.0/5
3.0/5
Just moved into unit
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Employees were very helpful
Verified User
•
Dec 16, 2025
1.0/5
1.0/5
You people increased monthly the rent by $45 within 3 months after moving
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Facility was above and beyond. And awesome customer service.