Considering what the rates started at and what they quickly became, comparatively, there are many other better deals in the area. While it is considered to be climate controlled, yes, it is cooler than the hottest day outside but it’s by no means comfortable. There were also bugs in the unit. On several visits, there was not a cart to be found so I had to load everything individually-not easy for an arthritic 70 year-old woman. People must be closing them into their units or stealing them. To add insult to injury, after busting my rear end to get everything out, I was told that there is no proration. And yes, I was told that it was in the contract but I have never encountered that before so I must’ve missed that. I have three more smaller units there and I can’t empty them fast enough. One of them has a faulty fixture where the lock goes. I reported it to the office, but nothing was offered in the way of help until, thankfully, a kind customer who was also in the office offered to help me.We’ve rented in other places in St.Johns County, as well as Flagler and none jacked the rates up as significantly as CubeSmart and they also prorated from the day you were out. When I called the central number, not the state Road 206 facility, I was told that raising the rent was a “standard business practice”. To almost $300 a month? Funny, not a business practice shared by the other storage companies we’ve worked with.The only positive note is the lady that works in the office. She was kind and gracious and certainly understood my frustration - she was just doing what she was told to do.
Verified User
•
Jun 9, 2026
5.0/5
5.0/5
Very professional!
Verified User
•
May 30, 2026
3.0/5
3.0/5
It was super easy to get a rental unit (at least for our location). The representative behind the counter was very nice and understanding of our needs.
Verified User
•
May 24, 2026
1.0/5
1.0/5
Great place to store items,very clean and safe
Verified User
•
May 21, 2026
5.0/5
5.0/5
GREAT customer service. Your manger is amazing! She really cares about what she does, how she does it and who she does it for!!!
Verified User
•
May 15, 2026
4.0/5
4.0/5
Overall good. Lighting wasn’t great
Verified User
•
May 15, 2026
3.0/5
3.0/5
I have rented several spaces. You have a professional team
Considering what the rates started at and what they quickly became, comparatively, there are many other better deals in the area. While it is considered to be climate controlled, yes, it is cooler than the hottest day outside but it’s by no means comfortable. There were also bugs in the unit. On several visits, there was not a cart to be found so I had to load everything individually-not easy for an arthritic 70 year-old woman. People must be closing them into their units or stealing them. To add insult to injury, after busting my rear end to get everything out, I was told that there is no proration. And yes, I was told that it was in the contract but I have never encountered that before so I must’ve missed that. I have three more smaller units there and I can’t empty them fast enough. One of them has a faulty fixture where the lock goes. I reported it to the office, but nothing was offered in the way of help until, thankfully, a kind customer who was also in the office offered to help me.We’ve rented in other places in St.Johns County, as well as Flagler and none jacked the rates up as significantly as CubeSmart and they also prorated from the day you were out. When I called the central number, not the state Road 206 facility, I was told that raising the rent was a “standard business practice”. To almost $300 a month? Funny, not a business practice shared by the other storage companies we’ve worked with.The only positive note is the lady that works in the office. She was kind and gracious and certainly understood my frustration - she was just doing what she was told to do.
Verified User
•
Jun 9, 2026
5.0/5
5.0/5
Very professional!
Verified User
•
May 30, 2026
3.0/5
3.0/5
It was super easy to get a rental unit (at least for our location). The representative behind the counter was very nice and understanding of our needs.
Verified User
•
May 24, 2026
1.0/5
1.0/5
Great place to store items,very clean and safe
Verified User
•
May 21, 2026
5.0/5
5.0/5
GREAT customer service. Your manger is amazing! She really cares about what she does, how she does it and who she does it for!!!
Verified User
•
May 15, 2026
4.0/5
4.0/5
Overall good. Lighting wasn’t great
Verified User
•
May 15, 2026
3.0/5
3.0/5
I have rented several spaces. You have a professional team