Would be 10 if was based on previous experiences with renting with CubeSmart.Just that someone from the storage location office called me to confirm that I had vacated the unit, which I told him that I had the night before. I told him I moved/combined my stuff into a larger unit I had rented and no longer needed the smaller one. Well, he was not happy about that and went off about how I was supposed to come into the office and transfer my contract. He would allow it this time but next time I MUST come into the office next time to transfer units. I told him that was never told to me and I had booked the unit online earlier in the month and just now was able to combine them. He still continued on about it and I told him well I have units at different locations and now only need one at this one. Well he was going to make some notes and would close out my contract but insisted next time to come in to transfer because they get into trouble when someone has a unit rented and rents another instead of transferring.Would be a 1 star if I was judging strictly on my interaction with him.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Very affordable.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Great customer service.....they were so patient.....I changed my mind on size about three times! Clean, well lit, really nice storage units.
Verified User
•
Oct 26, 2025
3.0/5
3.0/5
Very clean , supporting staff, easily accessible
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
Es muy seguro limpio y excelente ubicado tienen personal bilingüe y muy organizados
Verified User
•
Oct 24, 2025
2.0/5
2.0/5
It seemed like the longer I had the unit the more expensive it got and for that reason I honestly will never use your facilities again
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
Overall it is very clean, quite safe..Roxanne who manages the facility always makes herself available to help you resolve any concerns one might have.
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Clean, nice and helpful staff
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Fast and easy to get registered clean facility and it was climate control
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Customer Service received Ralph was great.Building & Facilities exceptionally clean.Location great for us.Price point online/move in special good
Would be 10 if was based on previous experiences with renting with CubeSmart.Just that someone from the storage location office called me to confirm that I had vacated the unit, which I told him that I had the night before. I told him I moved/combined my stuff into a larger unit I had rented and no longer needed the smaller one. Well, he was not happy about that and went off about how I was supposed to come into the office and transfer my contract. He would allow it this time but next time I MUST come into the office next time to transfer units. I told him that was never told to me and I had booked the unit online earlier in the month and just now was able to combine them. He still continued on about it and I told him well I have units at different locations and now only need one at this one. Well he was going to make some notes and would close out my contract but insisted next time to come in to transfer because they get into trouble when someone has a unit rented and rents another instead of transferring.Would be a 1 star if I was judging strictly on my interaction with him.
Verified User
•
Oct 30, 2025
5.0/5
5.0/5
Very affordable.
Verified User
•
Oct 27, 2025
5.0/5
5.0/5
Great customer service.....they were so patient.....I changed my mind on size about three times! Clean, well lit, really nice storage units.
Verified User
•
Oct 26, 2025
3.0/5
3.0/5
Very clean , supporting staff, easily accessible
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
Es muy seguro limpio y excelente ubicado tienen personal bilingüe y muy organizados
Verified User
•
Oct 24, 2025
2.0/5
2.0/5
It seemed like the longer I had the unit the more expensive it got and for that reason I honestly will never use your facilities again
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
Overall it is very clean, quite safe..Roxanne who manages the facility always makes herself available to help you resolve any concerns one might have.
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Clean, nice and helpful staff
Verified User
•
Sep 30, 2025
5.0/5
5.0/5
Fast and easy to get registered clean facility and it was climate control
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Customer Service received Ralph was great.Building & Facilities exceptionally clean.Location great for us.Price point online/move in special good