Price gouging.

Great service by the staff, but a little pricey for our long-term rental

Very easy and friendly staff

Unfair how you raised the prices

The online reservation makes it easy to select a storage size, reserve, and pay. Travel within the facility is easy and convenient as well.

Super convenient and friendly staff! Have used cubesmart in the past and will in the future!

Excellent pricing and service by Dak.

Process to set up the storage unit online was simple and quick.

The yearly 15% rate hike was ridiculous. The facility is nice but your rate structure is criminal.

I had a very frustrating experience with CubeSmart and would not recommend them.My monthly rate was increased without any clear notice, and when I asked about it, I was simply told that the company can raise rates at any time. That lack of transparency was already concerning.Things got worse when I scheduled my move-out. Prior to moving, a CubeSmart employee informed me that U-Haul U-Boxes would be allowed on the property as long as they were not left overnight. However, on the actual day of my move, when U-Haul arrived, I was told something completely different—that U-Boxes are not allowed on the property at all. This last-minute change caused a major inconvenience, especially since my belongings were being shipped out of town.To make matters worse, I was hung up on by an employee when trying to resolve the issue, and a manager did not return my call until two days later.Overall, the poor communication, inconsistent policies, and lack of customer service made this a very stressful experience. I would not recommend CubeSmart to anyone.