Few things you don’t learn until you walk in the door. Have to show proof of homeowners/renters insurance or they charge you X amount per month. Need to have special lock. Regular padlock won’t work so you have to purchase one of there barrel locks.

Price increases were unreasonableDoor stop on outside door to our unit was broken; talked to office person and was told he couldn't get approval from management to replace it.

Price increased 3-4 times in the 3 years I had the unit. Was a process for me to find out what was needed to do for the move out process

When we first rented the storage area, we felt that it was reasonable. In the last year the rent on the storage area has increased to almost double what we started at. This is too much for the space available. If we weren't moving out of town, I would have move to another facility in the area with lower rent.

Great staff and location. Rental increases made this unit not affordable to keep. It was cheaper to buy a 40 ft conex for equal to 10 months of rent.

Everything worked out perfect! The service was so easy online, the app is easy, the storage unit was clean as it said it would be, and the property is very well maintained.

Clean ,security real good, and the manager does real good work. Thanks Todd carls

good location

Very handy and clean

The protection you offer (a metal roof) is woefully inadequate. It doesn’t protect against rain, dust and only marginally sunlight.Second, when I decided to cancel my space, I called both the local office and only got voice mail with no response. I contacted headquarters twice and got minimal help with no resolution of my problem. In short, your company failed miserably in communicating withme