I never had any issue with the service. The facilities were always clean and I always felt safe.

You raise the prices so high, even for someone that’s been for a couple years

The gate only worked about half the time we were there...sometimes the gate was left open and the guy inside said they have cameras so it wouldn't be an issue. That is not a secure storage area. This month you raised the price by $40 and there was not warning or anything. Lastly, the person in the office was less than helpful when we communicated with him...and any correspondence with him took days to get any response.

Great help, good location

Great location, great staff, easy in/out, affordable

I just think for an outside 10x10 it was way to expensive considering some of the bigger name storages were less for a bigger outside unit.

Very frequent rate increases since you took over. As the new owners, you denied access to the dumpster which was very helpful when I got the unit with the original owners. Also, the elevated access in front of building A is sinking, again. I wonder how long entrance to building A is going to be closed to reinforce the roadway like was done just before you bought the business. It seemed like 2 weeks.

Clean and well maintained. Sense of safety and security with key locks and cameras. Once special offer expired, rate didn't go up astronomically, like I've heard some do.

The office was closed when it should have been open. When the manager was there he was most unfriendly. No smile..how can I help you etc. The rate for the smallest unit become too expensive.

Ease of reservation and application completion via internet.Love mobile app to open and access my unit.Met the manager and she was wonderful in explaining how to use the lock (new to me).