good location

Very handy and clean

The protection you offer (a metal roof) is woefully inadequate. It doesn’t protect against rain, dust and only marginally sunlight.Second, when I decided to cancel my space, I called both the local office and only got voice mail with no response. I contacted headquarters twice and got minimal help with no resolution of my problem. In short, your company failed miserably in communicating withme

Clean unit well light great security

Have had no issues other than the continuous rate increase for a long term paying customer

The front desk person that I dealt with is somewhat rude and definitely uncaring. He does not respond to emails, nor does he return phone calls.

Area was always clean and well maintained.Difficult to get someone on the phone or in the office.

Good competent service at the start with knowledgeable person all done over the phone from another country!

We reserved a 10X10 and paid for the first month. Upon receiving the receipt I noticed we were charged for two circular locks, which seemed weird to me. Unit was listed as B050-B051. It wasn't until we arrived on site that we learned someone with the title Revenue Manager made the decision to give us two 5X10 units. We weren't consulted about this and the two units, while nominally equal to a 10X10, weren't the same. We spoke to the employee on duty, Zach, and he said there was nothing he could do about and we were forced to cancel the agreement and now are waiting for a refund, which Zach said would take 37 days.

Ease of using facilities