Expensive

Overall, CubeSmart Self Storage was a safe and clean facility to store the majority of my personal belongings over the past few years. The property was easy to access from the Arizona 303 freeway which was important for me when I was considering potential storage properties. The property was well maintained and there was never any issue getting in the way of other tenants when I visited. The reason I gave a 3 score is specific to this property. Throughout my time renting at this property, I never felt appreciated as a customer. For most of the months, I paid rent by cash in-person at the property office. Whenever I visited, the property manager Zach would always make it obvious that I was inconveniencing him by doing so (e.g. rolling his eyes, not extending a welcoming feel throughout the duration of my visit). The reason I hadn't moved out earlier in the past year (2025) was because I never had the free and dedicated time to move all of my personal belongings to another storage facility. In mid-December, I was able to find a better storage facility that was three times less than what I was paying for my unit at CubeSmart Self Storage, and was able to move out before the end of the year. I will not be recommending CubeSmart Self Storage to anyone that I know because of my experience being treated as a customer and because of the constant rental rate hikes. I hope that the corporate office at CubeSmart Self Storage checks in with the property manager at the property I was renting at to discuss how he can improve his professionalism when dealing with potential and current customers.

easy to rent, easy access and perfect hours and location

Every time I turned around, you kept raising the price. It got to the point where it was absurd so I left.

You’ve gone up close to 100% over 4 years. Whenever I have dealt with CubeSmart staff, I’ve been satisfied

Cube Smart is clean. The people are helpful and my experience was excellent. I highly recommend Cube Smart.

I’ve done business with you several times over the last 10 years and it’s stayed pretty consistent.

I never had any issue with the service. The facilities were always clean and I always felt safe.

You raise the prices so high, even for someone that’s been for a couple years

The gate only worked about half the time we were there...sometimes the gate was left open and the guy inside said they have cameras so it wouldn't be an issue. That is not a secure storage area. This month you raised the price by $40 and there was not warning or anything. Lastly, the person in the office was less than helpful when we communicated with him...and any correspondence with him took days to get any response.