The customer service was great.

The main reason I am posting such a low score is that my unit was broken into and valuables left by my deceased father left me was stolen. The local police tried to get video from the office but none of the cameras were working, and there was only one camera at the time. Those items cannot be replaced, and the management team showed no signs of concern or empathy. It was like they were guilty. On top of that my rent increased. I have never been so outraged at a company on how I was treated.

had no problems

Very happy with the facility. I spoke with Tyler several times as I moved out of the larger unit to a smaller one and he was very professional and helpful.

Personnel on site

The facility is nice, but the constant rent increases are far in excess of the rate of inflation as reported by the U.S. government.

Buen servicio

He was very polite , he answered all the questions in a timely manner, his customer service is all around great . He explained everything in detail.

Great Customer service

fee increases each year. first time I paid $30. after 2 years it becomes $82.00last year was $71. the increase is a lot ! even when you rent a home, the increase is not that much !