very easy to deal with

Customer Service outstanding

It's in a great location with convenient parking, it's easy to navigate through and it's clean and bright. The manager Paula was attentive and helpful, walking me through the facility until I was totally comfortable on my own. As a senior I really needed and appreciated that.

Price is terrible, went up the street for 80% savings same size unit, intro was $9.50 and $38 a month vs $249 and climbing without cause, the people that used to work there were friendly and reasonable, and were able to lower the price once, but the current rates do not match similar market valve at other places and they are no help except make excuses for corporate rates.

Awesome staff who are always helpful and responsive to comments. So happy that it looks like the manager got an employee to help keep the dock tidy.

Great Customer Service

paula was helpful and quick

Great place.

very friendly and easy

There is a bug graveyard in one stairwell that either smells like dead animals or the perfume section of Macy's and the bathroom has probably never been cleaned since the facility opened. All of this would be fine if I paid the monthly fee similar to what I paid when I signed up, but my rates increased exponentially every year. Since I had a discounted rate the first year, I would have understood the first to the second having a big jump, but the drastic annual increases after that was exorbitant given next to near services being provided, obviously it's a hustle because my stuff was there and I couldn't get it out until now.