Only had the storage for a few months. I just closed it out yesterday not because of service or expense. Simply, I did not use it as as much as as I thought I would I probably will be coming back again in the future maybe get a small smaller unit. Customer service was always superb.
Verified User
•
May 16, 2026
3.0/5
3.0/5
Cube Smart was pretty good for short term. They have big wide aisles, good unit access, and easy to sign up. However as the rental lasted longer, the rates continue to increase. And, as the rental lasted longer, exposure to a couple water leaks.
Verified User
•
Apr 25, 2026
1.0/5
1.0/5
Terrible service, rude employees. No one at site 90% of the time. Always raising the rent
Overall the company concept makes sense. I would improve security at the building entrance doors with regards to functionality. The operation of the doors seems to be an issue more often than not. For a week, the door would unlock but not open, and had to manually pulled to open. Then it was completely turned off with a notice on the door on how to proceed. The staff was not available during business hours and the return sign was upside down. Other than this, Cubesmart is great but not so much to pay such high rates. I will definitely refer people to CubeSmart. Thank you.
Only had the storage for a few months. I just closed it out yesterday not because of service or expense. Simply, I did not use it as as much as as I thought I would I probably will be coming back again in the future maybe get a small smaller unit. Customer service was always superb.
Verified User
•
May 16, 2026
3.0/5
3.0/5
Cube Smart was pretty good for short term. They have big wide aisles, good unit access, and easy to sign up. However as the rental lasted longer, the rates continue to increase. And, as the rental lasted longer, exposure to a couple water leaks.
Verified User
•
Apr 25, 2026
1.0/5
1.0/5
Terrible service, rude employees. No one at site 90% of the time. Always raising the rent
Overall the company concept makes sense. I would improve security at the building entrance doors with regards to functionality. The operation of the doors seems to be an issue more often than not. For a week, the door would unlock but not open, and had to manually pulled to open. Then it was completely turned off with a notice on the door on how to proceed. The staff was not available during business hours and the return sign was upside down. Other than this, Cubesmart is great but not so much to pay such high rates. I will definitely refer people to CubeSmart. Thank you.