Jacked the rental fee up 20% after a few months

I was very unhappy with price increases. I was given an introductory offer and 3 months later I received notice my rates were increasing. And not by just a little bit! I fought and fought to have them extend it to six months before the increase would take effect. I found a storage facility where I am moving to that guarantees my rate for 12 months. Also, at the facility I was at we could never find carts. I'm older and the facility was huge and I would find myself walking for what seemed like miles to find a cart. At the first CubeSmart facility I was at there were carts all over the place. As huge as this one is they should have more carts available at the various entrances at all times.

No one is ever in office. Bathrooms at facility always locked. No one ever returns calls. Main door has been broken.

Just got my new second space.

Smooth transaction and prompt service.

This Cube Smart location, in Temecula, and its entire front-office team was FIRST CLASS! Everyone I communicated with was always kind and professional. The storage location was always clean and well air conditioned - as advertised. I am well pleased that I chose to store my belongings at this location. Thank you.

Entrance door did not operate correctly, bathrooms locked, no manager on siteMice in unit

Unpaved parking lot (can’t roll cart smoothly). Locked bathrooms is not very customer friendly. Access doors don’t open.

Brandon your manager at Temecula is top notch.

Easy renting process