It was fine when we first started and not sure if it was just for the Temecula Parkway location, but the customer service turned horrible. The office seemed to be often closed and the staff were rude at times. And when the prices increased, we found a self storage place that is 10 times cleaner, great customer service, and cheaper.

My last time in store was not a very pleasant experience there seem to be an attitude problem with the store manager of course, my daughter did not help the issue because she got an attitude when the attitude was in her face . She walked out and things got a little calmer. Also new storage unit that I set up was dirty. I had to sweep it. I had to bag the junk and I had to take it home to my own trashcan because you have no trash receptacle for your customers. I happen to like CubeSmart that’s why I use it. But I can honestly say this past experience a couple of days ago was not what I expected. I don’t post my opinions publicly because it is damaging to the company reputation and I do want you to succeed.

Office people are very friendly especially Casadra

Never had a problem. Would recommend

Excellent customer service.

Excellent customer service and Excellent storage!

Kasandra was absolutely amazing! She went above and beyond to help us with our storage needs. She was professional, friendly, and incredibly efficient, making the whole process smooth and stress-free. Her attention to detail and willingness to go the extra mile really stood out. We couldn’t have asked for a better experience — thank you, Kasandra, for your outstanding service! Highly recommend her to anyone in need of storage help!

The front des clerk was courteous and helpful. She answered all my questions.

They spent time looking for the right unit for me.

good facility...