Office staff was wonderful. The reason I gave it a 9 is that would have been nice if it was cheaper.

Great location for Phoenix Skyharbor.

Great communication and very understanding and exceptional customer service.

Responsive friendly looking out for my needs. Very great to work with these people

Increasing cost of storage started to exceed that value of the items stored

I had some complicated details to work out , I talked to Maria and she was so helpful , she went above and beyond to make sure everything went smoothly. She was great !

Cool staff and no credit check, fast and easy and can cancel anytime

I had a unit for more than 10 years and never had an issue and the staff was always so helpful. That was with Storage West and Cubesmart.

I have been trying to access my unit for the last 4 days and cannot seem to get anybody to assist me to do so

I have been with the storage company on Baseline for over 8 years. I was in storage #979 for many years. My rate went from 40.00 plus per month to 100.00 per month for the same storage space. After Cube Smart purchased the building I switched to #978. My cost was about 60.00 per month. A new increase. Came out for another amount scheduled for December 2025. My cost would have been around 78.00 to 80.00 per month. That’s when I started looking for something I could afford. I told the ladies that I hope I don’t have to return but if I do will they rent to me again, they told me if I have to return that they would be happy to rent to me. The above are the reasons I left Cube Smart.