Outstanding Customer Service provided by the staff.

I have never had any problems with the staff at Cube Smart. They were always very friendly and helpful to me.

My experience was great

Although I am very satisfied with the facility as a whole, I am a bit perplexed why the constant rate increases to the point it became unaffordable. As a result, I moved the items out. Staff very professional and helpful.

Customer service is great Ms. Jackie and Dominic are the best. The one thing i didnt like is the price go up every 6months it became too much after while.

CubeSmart Storage has been an excellent choice for my storage needs. The facility is clean, well-lit, and secure, with easy access and convenient hours. The staff is friendly, professional, and always willing to help. Overall, CubeSmart has made storing my belongings simple and stress-free.

Very Nice and clean facilitie, plus very easy to access

The elevator was out for months.

Good customer service and knowledgable

I was thrilled to find that I could book within a contactless process until I arrived at the Temple Hills location. I booked a large storage unit on the 2nd floor to only see that both elevators are broken and will not be repaired for another 2 months. After calling customer service multiple times and explaining the issue, the first two agents gave my misinformation and had me waiting for over an hour with no resolve. I cancelled my reservation and moved to another location, Camp Springs, where upon my arrival there was supposed to be a combination lock so that I could access the unit. It had a key lock in which I had to call into customer service again to fix the error. I was told they could transfer my reservation to another unit and honor the price to only receive a contract later with a higher price. If it not for the immediate need, I would not rent from Cubesmart again as the entire process has been a horribly experience.