The Manager Jackie has outstanding customer service and extreme knowledge of the company. She will resolve any issues that and is very supportive of the renters. Her knowledge and support helped me through a difficult period in having to rent a storage unit.stora
Verified User
•
Apr 27, 2026
1.0/5
1.0/5
I have had way too many issues to recommend cube smart to ANYONE. From the lack of customer service, lack of urgency to resolve issues, to the nonchalant way of handling me as a customer No thank you. Major adjustments, staff coaching, and professionalism needed. It has literally been such an exhausting experience. No one wants to have these issues, and constantly feeling as if, you have to escalate concerns all the time that in itself is awful.
Verified User
•
Apr 15, 2026
2.0/5
2.0/5
Rodent droppings everywhere, staff apathetic, hours of operation, doors always broken, prices are horrendous as compared to other storage facilities
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
The management at Temple Hill location were always very professional, respectful and helpful by offering advice, or suggestions. The facility was clean inside and out. We had our unit for an extended period of time. Had it not met our expectation I would have certainly moved to a different storage facility.
Verified User
•
Apr 2, 2026
3.0/5
3.0/5
Continuous increase almost every year
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Clean facility. Very knowledgeable staff at the front desk. Easy to set up the rental.
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
First time users
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
they are always very helpful whenever I go there very clean units. Very good customer service and the prices are better than a lot of the other storage facilities in the area.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
The reps customer service and assistance. Also she was real knowledgeable about different locations that were close and the different possibilities in getting a storage unit suitable if need be from what I told her.
The Manager Jackie has outstanding customer service and extreme knowledge of the company. She will resolve any issues that and is very supportive of the renters. Her knowledge and support helped me through a difficult period in having to rent a storage unit.stora
Verified User
•
Apr 27, 2026
1.0/5
1.0/5
I have had way too many issues to recommend cube smart to ANYONE. From the lack of customer service, lack of urgency to resolve issues, to the nonchalant way of handling me as a customer No thank you. Major adjustments, staff coaching, and professionalism needed. It has literally been such an exhausting experience. No one wants to have these issues, and constantly feeling as if, you have to escalate concerns all the time that in itself is awful.
Verified User
•
Apr 15, 2026
2.0/5
2.0/5
Rodent droppings everywhere, staff apathetic, hours of operation, doors always broken, prices are horrendous as compared to other storage facilities
Verified User
•
Apr 11, 2026
5.0/5
5.0/5
The management at Temple Hill location were always very professional, respectful and helpful by offering advice, or suggestions. The facility was clean inside and out. We had our unit for an extended period of time. Had it not met our expectation I would have certainly moved to a different storage facility.
Verified User
•
Apr 2, 2026
3.0/5
3.0/5
Continuous increase almost every year
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
Clean facility. Very knowledgeable staff at the front desk. Easy to set up the rental.
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
First time users
Verified User
•
Mar 20, 2026
5.0/5
5.0/5
they are always very helpful whenever I go there very clean units. Very good customer service and the prices are better than a lot of the other storage facilities in the area.
Verified User
•
Mar 16, 2026
5.0/5
5.0/5
The reps customer service and assistance. Also she was real knowledgeable about different locations that were close and the different possibilities in getting a storage unit suitable if need be from what I told her.