Every single interaction I've with anyone at CubeSmart has been totally friendly which is the first plus and then also incredibly helpful, courteous, pro-active. Also, I very much appreciate the availability of customer service. At one point I called for help at 11:45 and actually got a human!!!!!! Thank you all so much! Also, my recent purchase of a space has gone through so smoothly again, on all levels. I feel very good about joining CubeSmart.

My books eaten by mice, my vr box got wet, missing items.U raised my rent w in second month!!And the lights go off constantly! The sensors r around the corner so i had to walk to the end n around b4 theyd go back on!! This place blows. Only good thing was abraham good bye!! So glad im out of there

U raised my rent the first 70 days i was there cause u know u have ppl stuck! I think this company is a scam n rips ppl off who r already suffering!My family was homeless n we dont have much n this company made things harder!

I really felt safe welcome and also felt that my property was well secured and well taken care of. Facility very well kept clean and dust proof. I would rent again in the near future.

It was affordable. Since I had my unit it has undergone at least 2 different company names. Also in the recent year the price of the unit went up and each month additional fees.

The prices. I don’t understand why they go up so often. I was only there for one and a half years and it went up 3 times.

Cubesmart tends to have more limited access hours than I’d ideally like. But the staff is really good, the rates are generally reasonable, and the facilities are consistently clean. Kinda the Enterprise of self-storage.Bonus points for having access codes that are very easy to remember.

You cannot use the karts when the office is closed they have them locked up the office is to lazy to go and retrieve the karts so they locked them up so in all reality when the office closes the storage closes as well and every other month my bill went up

The raised your rent without any form of awareness

Courteous, helpful, and accomodating front desk.