I’ve had a great experience with this storage facility. Highly recommend for anyone needing reliable storage!
Verified User
•
Oct 4, 2025
1.0/5
1.0/5
The local service people in the Tomball TX locations were fantastic. Having said that I had a 10x25 unit I rented for 36 months. Initial cost was $150/mo. It's criminal that by the time we left the unit (10/25) they were charging me $750/mo...again...criminal. Worst case of bait and switch service I've seen.
Verified User
•
Sep 30, 2025
2.0/5
2.0/5
Units aren’t clean. Bugs are in some of the units. Looks like mice droppings. You increase the price of a customers unit every 6 months. Ridiculous. Don’t charge current customers an admin fee when they rent another unit.
Verified User
•
Sep 26, 2025
2.0/5
2.0/5
I have been renting a unit from CubeSmart for several years. Don't charge a current customer another $29 fee to rent another unit. Stop raising the prices every few months. Ridiculous!! No one ever answers the phone at the Tomball location and if you leave a message they never return a call.
Verified User
•
Sep 21, 2025
5.0/5
5.0/5
I was not happy with Public Storage. I visited various storage facilities in the area and was very impressed with CubeSmart. The rep onsite, Azaria was very professional and helpful. She explained the rental process in great detail.
I’ve had a great experience with this storage facility. Highly recommend for anyone needing reliable storage!
Verified User
•
Oct 4, 2025
1.0/5
1.0/5
The local service people in the Tomball TX locations were fantastic. Having said that I had a 10x25 unit I rented for 36 months. Initial cost was $150/mo. It's criminal that by the time we left the unit (10/25) they were charging me $750/mo...again...criminal. Worst case of bait and switch service I've seen.
Verified User
•
Sep 30, 2025
2.0/5
2.0/5
Units aren’t clean. Bugs are in some of the units. Looks like mice droppings. You increase the price of a customers unit every 6 months. Ridiculous. Don’t charge current customers an admin fee when they rent another unit.
Verified User
•
Sep 26, 2025
2.0/5
2.0/5
I have been renting a unit from CubeSmart for several years. Don't charge a current customer another $29 fee to rent another unit. Stop raising the prices every few months. Ridiculous!! No one ever answers the phone at the Tomball location and if you leave a message they never return a call.
Verified User
•
Sep 21, 2025
5.0/5
5.0/5
I was not happy with Public Storage. I visited various storage facilities in the area and was very impressed with CubeSmart. The rep onsite, Azaria was very professional and helpful. She explained the rental process in great detail.