Long-ish term renter...+12 years...the rental was convenient, yet NOTHING changed in the place, and yet paying almost $600 for a 10' X 20' unit, I might as well have rented an apartment. Just a "constant" rate increase every year, twice in a couple of years a couple of times. One would think, long term renters would have locked-in rates, steady every month, no real surprises. Yet no...increases EVERY year, ZERO "improvements". The on-line rental rate is around $122/month, and I was paying slightly less than $600/month...VERY unreasonable !SHORT term rentals would be best for new customers...
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Always had a good experience with them. My only complaint is that we cannot be billed for the monthly charges. This is a commercial account and we'd rather be set up for billing rather than using a credit card for auto debit.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Convenient location and very secure. Great staff also
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Very helpful in getting my daughter situated as I could not be there. So appreciated.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
friendly team working for you
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
The time access hours were great as well as the people & it's location.
Verified User
•
Nov 8, 2025
1.0/5
1.0/5
I had my storage space only several months before the price was raised approximately 50%. I was given notice less than a month before it was raised. It seems that the person/people making decisions at cubesmart regarding how much to charge customers may be tone deaf to the times we currently live in. People are struggling to feed their families, inflation is high, and the economy is struggling. Yet cubesmart is raising their prices, and as high as 50%. Yeah right. Good luck retaining and getting new customers.
Verified User
•
Nov 7, 2025
2.0/5
2.0/5
too many price increases
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Easy access, clean
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
The manager Bonnie is the greatest customer service I have experienced in a very very long time! She deserves a raise! Im so happy to have met her and had such a great experience while there.
Long-ish term renter...+12 years...the rental was convenient, yet NOTHING changed in the place, and yet paying almost $600 for a 10' X 20' unit, I might as well have rented an apartment. Just a "constant" rate increase every year, twice in a couple of years a couple of times. One would think, long term renters would have locked-in rates, steady every month, no real surprises. Yet no...increases EVERY year, ZERO "improvements". The on-line rental rate is around $122/month, and I was paying slightly less than $600/month...VERY unreasonable !SHORT term rentals would be best for new customers...
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Always had a good experience with them. My only complaint is that we cannot be billed for the monthly charges. This is a commercial account and we'd rather be set up for billing rather than using a credit card for auto debit.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Convenient location and very secure. Great staff also
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Very helpful in getting my daughter situated as I could not be there. So appreciated.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
friendly team working for you
Verified User
•
Nov 17, 2025
5.0/5
5.0/5
The time access hours were great as well as the people & it's location.
Verified User
•
Nov 8, 2025
1.0/5
1.0/5
I had my storage space only several months before the price was raised approximately 50%. I was given notice less than a month before it was raised. It seems that the person/people making decisions at cubesmart regarding how much to charge customers may be tone deaf to the times we currently live in. People are struggling to feed their families, inflation is high, and the economy is struggling. Yet cubesmart is raising their prices, and as high as 50%. Yeah right. Good luck retaining and getting new customers.
Verified User
•
Nov 7, 2025
2.0/5
2.0/5
too many price increases
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Easy access, clean
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
The manager Bonnie is the greatest customer service I have experienced in a very very long time! She deserves a raise! Im so happy to have met her and had such a great experience while there.